Digital Product Analyst

About the Role:

The Digital Product Analyst will play a crucial role in driving business value through data-driven insights and strategic decision-making. This individual will work closely with the Product Owner to analyze opportunities, estimate business value, and prioritize the backlog to maximize value.

Key Responsibilities:

• Define metrics, drive roadmaps, and uncover opportunities to improve products.
• Liaise between key business stakeholders, technology teams, and manage communications, prioritization, and delivery.
• Ensure features and enhancements are delivered within the agreed budget by managing burndowns and reconciliations with lead developers.
• Establish and maintain relationships with third-party vendors.
• Create and maintain comprehensive product documentation.
• Scope and prioritize activities based on business value, customer impact, and ROI.
• Have a deep understanding of user experience and platforms, identify and fill product gaps, and generate new ideas that grow market share, improve product experience, and drive growth.
• Act as a product evangelist to build awareness and understanding.
• Own and drive the digital product strategy for retail merchandising areas.
• Maintain brand guidelines across all digital platforms.
• Develop actionable reporting and insights on product performance.
• Identify emerging digital trends in retail merchandising.
• Identify and resolve development and product roadblocks in coordination with IT support and business teams.
• Manage the ongoing development pipeline, ensuring that development tasks are responded to in a timely manner and key priorities are addressed.
• Work in an agile environment, develop sprints in partnership with lead developers, and manage the product backlog.
• Create program increments and rollout changes using Agile release trains (ART).
• Support with problem-solving, whether it be technical or UX.
• Drive the end-to-end roadmap for multiple biweekly planned releases and unplanned hotfix releases.
• Be the owner of solutions, products, and capabilities end-to-end.
• Expert domain knowledge of the product/function with a clear data-driven understanding of how our users interact with our product.
• Participate in testing of product releases to ensure that the requirements were interpreted correctly.
• Perform exploratory data analysis to define product improvement features that can drive business value.

Requirements:

• 5 years of proven experience working as a Digital Product Owner or in a similar role.
• In-depth knowledge of waterfall, scrum, and agile software development methodologies.
• Working knowledge of product development architecture.
• Proficiency in the use of analytic tools and strong analytical thinking.
• Proficient with analytics tools such as Google Analytics, GA4, BigQuery, and Excel.
• Develop product/data science solution specs for the technical team to develop solutions.
• Identify product gaps needed to solve real-world issues that our customers/businesses are facing.
• Familiar with UX best practices and a track record of effective working relationships with designers and developers.
• Working in an Agile environment using industry best practices and management tools like JIRA to deliver projects.
• Working closely with development teams to map out requirements, solutions, and plans in an agile manner, understanding of design quality standards.
• Consulting with and communicating with diverse people across the business, especially IT and business stakeholders.

About Sephora:

Sephora is a company that stands for empowerment, exploration, and the opportunity to impact people's lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Our passion is contagious, and we are united by a common goal to reimagine the future of beauty.

Our Culture DNA:

We have a powerful culture that fuses aspirations, uniqueness, authenticity, and values that are cherished by each and every Sephora member. Our values are:

Beauty & Beyond:

We reimagine beauty by inspiring our customers, empowering people, and helping them become the best versions of themselves.

Creativity Unleashed:

We encourage exploration, innovation, and having fun.

Endless Evolution:

At Sephora, you are empowered to choose your own path and accelerate your growth.

Boldly Authentic:

We celebrate diversity and embrace your unique and winning spirit.

Position Purpose:

The Digital Product Analyst will work closely with the Product Owner to analyze the opportunity, estimate the business value, find the complexity and dependencies in building solutions, prioritizing the backlog to maximize the value, and present data-driven insights to aid in strategic decision-making.

Key Accountabilities:

• Define metrics, drive roadmaps, and uncover opportunities to improve our products.
• Have a strong bias towards action and have demonstrated success in using analytics to drive business impact.
• Liaise between key business stakeholders, technology teams, and manage communications, prioritization, and delivery.
• Ensure that features and enhancements are delivered within the agreed budget by managing burndowns and reconciliations with lead developers.
• Establish and maintain relationships with third-party vendors.
• Create and maintain comprehensive product documentation.
• Scope and prioritize activities based on business value, customer impact, and ROI.
• Have a deep understanding of user experience and platforms, identify and fill product gaps, and generate new ideas that grow market share, improve product experience, and drive growth.
• Act as a product evangelist to build awareness and understanding.
• Own and drive the digital product strategy for retail merchandising areas.
• Maintain brand guidelines across all digital platforms.
• Develop actionable reporting and insights on product performance.
• Identify emerging digital trends in retail merchandising.
• Identify and resolve development and product roadblocks in coordination with IT support and business teams.
• Manage the ongoing development pipeline, ensuring that development tasks are responded to in a timely manner and key priorities are addressed.
• Work in an agile environment, develop sprints in partnership with lead developers, and manage the product backlog.
• Create program increments and rollout changes using Agile release trains (ART).
• Support with problem-solving, whether it be technical or UX.
• Drive the end-to-end roadmap for multiple biweekly planned releases and unplanned hotfix releases.
• Be the owner of solutions, products, and capabilities end-to-end.
• Expert domain knowledge of the product/function with a clear data-driven understanding of how our users interact with our product.
• Participate in testing of product releases to ensure that the requirements were interpreted correctly.
• Perform exploratory data analysis to define product improvement features that can drive business value.

Requirements:

• 5 years of proven experience working as a Digital Product Owner or in a similar role.
• In-depth knowledge of waterfall, scrum, and agile software development methodologies.
• Working knowledge of product development architecture.
• Proficiency in the use of analytic tools and strong analytical thinking.
• Proficient with analytics tools such as Google Analytics, GA4, BigQuery, and Excel.
• Develop product/data science solution specs for the technical team to develop solutions.
• Identify product gaps needed to solve real-world issues that our customers/businesses are facing.
• Familiar with UX best practices and a track record of effective working relationships with designers and developers.
• Working in an Agile environment using industry best practices and management tools like JIRA to deliver projects.
• Working closely with development teams to map out requirements, solutions, and plans in an agile manner, understanding of design quality standards.
• Consulting with and communicating with diverse people across the business, especially IT and business stakeholders.

What We Offer:

We offer a dynamic and fast-paced environment where you can grow your skills and expertise. We are passionate about empowering our employees to make a difference and drive business value. If you are a motivated and results-driven individual who is passionate about product development and analytics, we encourage you to apply for this exciting opportunity.