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Luxury Hotel Operations Manager

1 week ago

Dubai, Dubai, United Arab Emirates Hyde Johannesburg Rosebank Full time
Job Description

As a Housekeeping Supervisor at Delano Dubai, you will play a crucial role in maintaining our luxurious standards and ensuring an impeccable guest experience.

  • You will lead and motivate a dedicated housekeeping team, overseeing daily operations and ensuring that our rooms and public areas reflect the sophisticated elegance that Delano is known for.
  • Key responsibilities include team leadership, quality assurance, training and development, inventory management, guest interaction, and health and safety compliance.
Required Skills and Qualifications
  1. Luxury experience: A proven track record in a luxury hospitality environment, showcasing ability to deliver sophisticated and discreet service that exceeds guest expectations.
  2. Exceptional skills: Exemplary communication and interpersonal skills, engaging with guests in a refined manner that enhances their experience.
  3. Operational knowledge: Proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.
  4. Educational background: A relevant educational qualification, such as a Bachelor's degree in Hospitality Management or equivalent experience, is preferred.