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Coffee Connoisseur

1 week ago

Dubai, Dubai, United Arab Emirates Kitopi Full time

Kitopi is seeking an experienced Barista to join our team and deliver exceptional customer service and quality beverages. As a key member of our café operations, you will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and collaborating with colleagues to ensure smooth operations.

Key Responsibilities

Main Duties:

  • Beverage Creation: Create customized drinks according to customer preferences, including adjusting sweetness, milk types, or flavorings.
  • Food Preparation: Prepare and serve light snacks, pastries, or other food items, depending on the establishment's menu.
  • Team Support: Collaborate with colleagues to maintain a smooth flow of operations, support each other during busy periods, and help with restocking, cleaning, or organizing.
  • Cash Handling: Process payments using the point-of-sale system, handle cash, credit/debit cards, or mobile payments, and provide accurate change and receipts to customers.
Requirements

Essential Skills and Qualifications:

  • Coffee Knowledge: Understanding of how to create balanced and flavorful coffee beverages.
  • Customer Service Skills: Friendly and approachable demeanor to make customers feel welcome.
  • Attention to Detail: Careful attention to presentation, ensuring drinks are visually appealing.
  • Problem-Solving: Ability to handle customer complaints or issues, such as incorrect orders or equipment malfunctions, in a calm and effective manner.