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HR Services Delivery Expert

1 week ago

Dubai, Dubai, United Arab Emirates Ecocareers Full time

About Ecocareers: At Ecocareers, we're passionate about creating a better future through innovative solutions that drive sustainability and excellence. We're a team of experts committed to connecting the lessons of past failures with tomorrow's solutions.

We're seeking a HR Operations Manager to join our Human Resources team. The successful candidate will have a strong background in project management, process optimization, HR shared services delivery, and technology enablement. This role will be responsible for enabling the HR support model transformation, accelerating process optimization and transition to tiered service delivery.

Responsibilities and Qualifications:
  1. Enabling the HR support model transformation, driving process optimization and transition to a Tiered Support Model
  2. Providing leadership and driving best practice within HR Operations team
  3. Managing HR operations projects and initiatives, ensuring timely and successful implementation
  4. Collaborating with HR leadership to identify and implement process improvements and automation opportunities
  5. Driving the development and adoption of technology solutions to enhance HR service delivery
  6. Developing tools and processes to monitor, report on, and continuously improve HR service delivery
  7. Developing and maintaining process documentation for all HR policies & processes
  8. Continuously reviewing and improving HR processes to drive quality, efficiency, and employee experience
  9. Leading change management initiatives to drive the adoption of new processes and technologies
  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Proven experience in HR operations management, with a focus on process optimization and technology enablement
  • Strong project management skills
  • Excellent communication and collaboration skills
  • Ability to drive change and lead transformation initiatives
  • Experience in developing and maintaining process documentation
  • Proven track record of driving continuous improvement in HR processes
  • Experience in leading change management initiatives