Senior Operations Coordinator

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Class Act Events Full time

As a Senior Project Manager at Class Act Events, you will be responsible for managing projects from pitch to delivery, ensuring high-quality outcomes and exceptional client satisfaction.

Responsibilities
  • Pitching phase: Tender review, client communication, briefing designers, creating mood boards, overseeing creative direction, ensuring cost and production alignment, providing project updates, obtaining supplier quotations, establishing timelines and strategies, delegating responsibilities, preparing technical and commercial proposals, reviewing costs, negotiating with suppliers, submitting proposals.
  • Client-facing & networking: Strengthening relationships with existing clients, approaching new clients to expand business opportunities, fostering growth.
  • Event confirmation & delivery: Finalizing budget details, obtaining LPO and official confirmation from the client, coordinating with the client to obtain written approvals for final artworks and designs, formulating an in-house and freelancer team, briefing the assigned project team, finalizing project deliverables, coordinating with management to finalize technical drawings, supervising production, acquiring necessary event and access permits, ensuring health and safety compliance, overseeing project buildup and execution.
  • Post-event responsibilities: Conducting post-event reviews, analyzing project success, gathering client feedback, identifying areas for improvement, preparing a comprehensive post-event report detailing event execution, challenges encountered, and recommendations for future projects.
  • Additional responsibilities: Identifying potential risks associated with each project, developing mitigation strategies, utilizing project management tools to track progress, monitoring timelines, implementing quality assurance processes, mentoring and developing team members to enhance their skills and performance.


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