Customer Service Team Lead
2 weeks ago
The Al Fahim Group is committed to excellence and seeks an experienced individual to take on the challenging role of Customer Service Team Lead. As part of our dedicated customer service team, you will be responsible for delivering exceptional customer experiences, resolving issues promptly, and providing high-quality support.
Main Responsibilities:- Assists customers with their queries and concerns via phone, email, or in-person.
- Responds to complaints and resolves issues in a timely and efficient manner.
- Coordinates with internal departments to resolve customer-related issues.
- Diploma in Customer Service or related field.
- At least 2 years' experience in a customer-facing role within a fast-paced environment.
- Strong interpersonal and communication skills.
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Customer Service Team Lead
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dubai Islamic Bank Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team in Abu Dhabi. As a key member of our service center, you will be responsible for providing exceptional customer service and ensuring that all transactions are processed efficiently and effectively.Key Responsibilities:To provide optimal customer service...
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Customer Service Team Lead
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Presentail SA Full timeAbout UsAt Presentail SA, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint.We adhere to strict industry standards and employ advanced technologies to achieve the highest levels of...
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Customer Service Team Lead
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Property Shop Investment LLC (PSI) Full timeJob Title: CRM Sales Support Coordinator (Arabic Speaker)OverviewThe Property Shop Investment LLC (PSI) is seeking a highly skilled CRM Sales Support Coordinator to manage the daily operations and performance of Sales Agents. This role focuses on coaching, upskilling, and developing real estate knowledge for the team to improve their skills in alignment with...
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Customer Service Lead
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Azadea Full timeCustomer Service LeadAzadea seeks a skilled Customer Service Lead to oversee customer interactions, driving sales growth and exceptional service delivery across its retail stores. As a key member of the store management team, you will be responsible for:Fostering strong relationships with customers, identifying opportunities to upsell and cross-sell...
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Customer Service Ambassador
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates The Team Builders Full timeWe are looking for a Customer Service Ambassador to join our team at The Team Builders in Abu Dhabi. As a key member of our front-of-house team, you will be responsible for ensuring that every guest has an exceptional experience.Your main duties will include managing reservations, handling guest requests, and maintaining accurate records in our reservation...
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Customer Service Team Head
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full timeRole OverviewWe are seeking a seasoned Team Leader to join our Abu Dhabi Islamic Bank team in the Contact Center. The ideal candidate will have a proven track record of leading high-performing teams and delivering exceptional customer service.Key AccountabilitiesLead and manage a team of Call Center Agents to achieve KPIs and deliver world-class customer...
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Customer Service Team Leader
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates InstashopDMCC Full timeThe QA Team Leader will oversee, guide, and lead a number of customer service team members within procedures. This is a vital role in providing clients and users with the support they need and ensuring they are treated with the best service and experience in their journey.Primary ResponsibilitiesSupervising and managing a team of customer service...
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Customer Service Team Leader
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full timeJob OverviewWe are seeking a skilled and experienced professional to join our team as a Customer Service Team Leader. In this role, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Your key responsibilities will include:Supervising a team of customer service...
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Development Management Lead
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeJob Description">">The Senior Development Manager plays a crucial role in LEAD Development's success, overseeing the planning, organization, and management of development projects.">">Key Responsibilities:">">Develops and implements design programs in conjunction with senior design and planning team managers to ensure project deliverables align with the...
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Electrical Engineer Team Lead
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Team energy Full timeJob Title: Electrical Engineer Team LeadJob Description:As a key member of the Team Energy team, you will play a critical role in ensuring compliance with project scope, international standards, and quality engineering design. Your primary responsibility will be to oversee electrical activities during the Front End Engineering Development (FEED) and design...
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Guest Services Team Lead
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Forsan International Sports Resort Full timeJob OverviewThe Guest Services Team Lead is responsible for leading the Guest Services team at Al Forsan International Sports Resort. This role involves managing day-to-day operations, ensuring high levels of customer satisfaction, and developing strategies to improve guest experiences.As a Guest Services Team Lead, you will:Supervise and mentor staff...
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Service Team Lead
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full timeRotana Hotels & Resorts is looking for a seasoned and accomplished Service Team Lead to join our team. In this role, you will be responsible for leading a team of servers and coordinators, ensuring seamless execution of food and beverage operations, and delivering exceptional guest experiences.Your key responsibilities will include:Leading by example,...
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Senior Customer Support Team Lead
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full timeThe successful candidate will be responsible for managing a team of customer service representatives, providing coaching and guidance to help them excel in their roles. With a focus on continuous improvement, you will identify areas for development and implement initiatives to enhance the overall customer experience.Responsibilities:Lead and manage a team of...
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Customer Service Lead
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Azadea Full timeThe Assistant Manager is a key member of our retail team, responsible for delivering exceptional customer service and supporting shop/department managers. Key responsibilities include maintaining high standards of customer service, assisting managers in inventory management, and preparing reports on key performance indicators.Responsibilities:Deliver...
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Global Customer Service Operations Lead
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Destinations Full timeAbout the RoleThe Global Customer Service Operations Lead is responsible for managing a multichannel contact centre operation that delivers world-class customer service experiences. This individual will lead a team of professionals who provide exceptional service to internal and external clients across Yas Island and Saadiyat Island.Key...
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Guest Service Team Lead
13 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott Hotels & Resorts Full timeJob Description:The Guest Service Team Lead will be responsible for providing exceptional guest service and ensuring the smooth operation of events.Key Responsibilities:Coordinating event logistics and setupAssisting with guest check-in and checkoutMaintaining accurate records and reportsProviding excellent customer serviceQualifications:High school diploma...
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Service Team Lead
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates La Petite Maison (LPM) Full timeJoin La Petite Maison (LPM) Restaurant & Bar as a skilled Service Team Lead and take part in creating unforgettable experiences for our guests.About Us:LPM Restaurant & Bar is a premier destination for fine dining in Abu Dhabi, offering a unique blend of French culinary artistry and authentic hospitality.Key Responsibilities:Lead by example, demonstrating...
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Customer Service and Dispatch Lead
1 hour ago
Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full timeAbout UsWe are a dynamic organization looking for a highly skilled individual to join our team as a Kitchen Dispatch Support Lead. The successful candidate will be responsible for coordinating the dispatch of orders, managing customer inquiries, and maintaining accurate records.The ideal candidate will possess excellent communication skills, be able to work...
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Customer Service Team Lead
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Sahraa Group Full timeKey Responsibilities:Supervise and manage a team of call center agents, including hiring, training, and coaching new recruits, as well as providing ongoing support and guidance.Set performance goals and targets for the team and monitor progress to ensure excellent customer service standards are met.Conduct regular performance evaluations and provide...
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Customer Service Team Leader
1 hour ago
Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full timeWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team. The ideal candidate will possess excellent leadership skills, effective communication abilities, and a passion for delivering exceptional customer experiences.Main ResponsibilitiesTeam Leadership:Customer Service:Training and Development:Maintenance of Store...