Lead Technical Service Manager for Industrial Applications

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Total Energies Full time

Total Energies is a major industrial player in energy and the transition towards a low-carbon economy. We are committed to creating a just transition for our employees, stakeholders, and society as a whole.

We are currently seeking a highly skilled and experienced Lead Technical Service Manager for Industrial Applications to join our team in the Middle East. This role will be based in Dubai and will report directly to the Business Development Department.

The estimated salary for this position is around 15,000 AED per month, depending on experience.

About the Role:

We are looking for an exceptional individual with a strong background in technical services, lubricants, and machinery. The successful candidate will have a proven track record of delivering high-quality technical trainings, providing expert product recommendations, and ensuring customer satisfaction.

The responsibilities of this role include:

  • Technical Query/Troubleshooting: Responding to customer queries promptly and assisting affiliates, distributors, and sales staff with technical and service-related requests.
  • Technical Trainings: Developing and executing comprehensive yearly training plans for customers, distributors, and internal staff.
  • Customer Visits/Service Visits/Field Trials/Inspections: Conducting regular visits to customer sites to maintain strong relationships and ensure customer satisfaction.
  • Market Intelligence: Assisting the Market Segment Manager to coordinate with respective teams for gathering market intelligence.

About You:

We are looking for someone who is highly analytical, with excellent communication and presentation skills. You should have a strong understanding of applications of lubricants and machinery involved. Experience in delivering technical trainings is an added advantage.

A bachelor's degree in Mechanical or Chemical Engineering is required, along with a minimum of 5 years of experience in the lubricants industry.

What We Offer:

Total Energies values diversity, promotes individual growth, and offers equal opportunity careers. We provide a competitive salary package, including benefits such as medical insurance, transportation allowance, and annual leave.



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