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Mobile Application Operations Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

Company Overview: Precision Hire Solution is looking for a dedicated Mobile Application Operations Specialist to oversee the daily management of mobile app functionalities.

Role Overview: This full-time position requires a candidate with a minimum of 2 years of operational experience. The role provides flexibility for remote work and is open to qualified candidates.

Key Responsibilities:

  • Oversee daily mobile app operations to ensure optimal efficiency and process enhancement.
  • Perform data analysis and reporting utilizing Microsoft Excel.
  • Evaluate app performance and gather user feedback.
  • Supervise customer support teams.
  • Establish performance benchmarks and key performance indicators (KPIs).
  • Track and assess campaign performance while managing budgets effectively.
  • Compile and distribute project reports to stakeholders.
  • Collaborate with the development team to ensure CMS functionality.
  • Address and resolve user feedback related to the app.
  • Report project status to the Team Lead.
  • Prepare financial and billing reports following project completion.
  • Manage client projects, providing reports and addressing inquiries.
  • Experience with large data management on CMS and user platforms is advantageous.

Candidate Profile:

  • Proficient in operations and task management, particularly in CMS report management and analysis.
  • Skilled in Microsoft Excel and PowerPoint, as these will be essential tools for daily tasks.
  • Strong command of English, both written and spoken.
  • A proactive team player who demonstrates leadership qualities.
  • Self-motivated and independent, with a focus on achieving targets.
  • Detail-oriented with a strong organizational mindset, capable of managing multiple projects simultaneously.
  • Enthusiastic about working in a dynamic environment with diverse responsibilities.

Benefits:

  • Comprehensive package including medical benefits and leave as per labor regulations.
  • Continuous professional development through training and mentorship.
  • Enjoy a hybrid work model, with a mix of remote and office work.

Job Type: Full-time

Compensation: Competitive salary based on experience.

Experience Requirements:

  • Proficient in Microsoft Excel with heavy data management: 2 years (Required)
  • Experience in CMS management: 2 years (Required)
  • Team management experience: 1 year (Required)
  • Operational management experience: 2 years (Required)