IT Infrastructure Support Specialist
3 days ago
We are seeking an experienced IT Infrastructure Support Specialist to join our team at Antas. As a Field Support Service Expert, you will be responsible for providing technical support to all provided devices, including laptops, desktops, tablets, and phones.
Key Responsibilities- Provide on-site support to IT equipment used at industry/manufacturing sites.
- Support hardware refresh activities as required.
- Own and drive the new hire program, including hardware allocation, configuration, software installation, and updating CMDB.
- Participate in BCP/DR drills and leverage available technologies such as Digi lockers, vending machines, and video kiosks.
Requirements
- Bachelor's degree in Computer Science or related field.
- Minimum 2 years of experience in IT infrastructure support.
- Strong problem-solving skills and ability to work independently.
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