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Kids Park Attendant

1 week ago

Dubai, Dubai, United Arab Emirates We Play Arcade LLC Full time

As a member of our team, you will be responsible for creating a fun and welcoming atmosphere for children and their families at our kids' playground.

Job Description:
  • Company Overview: We Play Arcade LLC is a leading provider of entertainment services for families.
  • Salary: Competitive salary package.
  • Job Summary: The Playground Team Member will be responsible for ensuring the smooth operation of our kids' playground, providing an enjoyable experience for our young guests and their families.
  • Key Responsibilities:
  1. Greet and welcome guests at the reception area.
  2. Assist with the registration process, including admission fees and waivers.
  3. Provide information about park activities, rules, and safety guidelines.
  4. Address customer inquiries, concerns, and requests promptly and professionally.
  5. Ensure a high level of customer satisfaction by being attentive and helpful.
  6. Handle any issues or conflicts with diplomacy and empathy.
  7. Monitor and enforce park rules and safety protocols to ensure a secure environment.
  8. Perform routine safety checks on equipment and report any maintenance needs.
  9. Assist in maintaining cleanliness and organization within the park.
  10. Coordinate and assist in organizing birthday parties and special events.
  11. Set up party areas, including decorations, tables, and seating arrangements.
  12. Ensure that party guests have a memorable and enjoyable experience.
  13. Be trained in basic first aid procedures and provide assistance when needed.
  14. Respond promptly to any emergencies, including contacting appropriate authorities if required.
  15. Accurately handle cash transactions, including admissions, gift shop purchases, and party payments.
  16. Maintain cash register records and report any discrepancies.
  17. Work collaboratively with other staff members to ensure the efficient operation of the playground.
  18. Assist colleagues in their tasks when needed.
  19. Help maintain a clean and organized play area by regularly picking up toys and sanitizing surfaces.
  20. Report any maintenance or repair needs to the management.
Requirements:
  • Qualifications:
    • Strong customer service and communication skills.
    • Ability to work in a fast-paced and dynamic environment.
    • Excellent problem-solving abilities.
    • Willingness to undergo first aid and safety training.
    • Physical stamina for standing, walking, and light lifting.
    • Friendly and positive attitude, especially when interacting with children and families.