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Operations Manager Assistant

2 months ago


Dubai, Dubai, United Arab Emirates Emirates Flight Catering Full time
Job Title: Assistant Operations Manager

Emirates Flight Catering is seeking a highly skilled and experienced Assistant Operations Manager to oversee the daily operations of our laundry facility. The successful candidate will be responsible for ensuring that all processes adhere to established standards for quality, efficiency, and safety.

Key Responsibilities:
  1. Develop and implement Standard Operating Procedures (SOPs) to ensure alignment with corporate safety policies, regulations, and customer requirements.
  2. Conduct on-the-job training, orientation, and probation management to ensure staff are well-versed in SOPs and equipped for optimal performance.
  3. Monitor team performance, address misconduct and poor performance, and leverage evaluations for accurate staff appraisals.
  4. Lead and develop a team of Line Supervisors/Team Leaders to efficiently manage production tasks, meet daily targets, and enhance employee engagement.
  5. Oversee and ensure the effectiveness of production activities, aligning processes with SOPs, and maintaining quality standards across the laundering process.
  6. Assist in preparing and managing the production budget, ensuring manpower resources are effectively allocated and costs are optimized in line with budgetary constraints.
  7. Identify and troubleshoot inefficiencies in the production process, implementing performance improvements to achieve cost optimization.
  8. Analyze production reports and data on maintenance and malfunctions to provide actionable recommendations that address challenges and enhance processes.
  9. Collaborate with the Operations Manager to engage customers, resolve issues, and ensure customer satisfaction through proactive management of non-conformance reports (NCRs).
  10. Liaise with chemical suppliers to ensure timely delivery, maintain adequate stock levels, update washing programs, and ensure timely submission of service reports.
Requirements:
  1. Bachelor's Degree in Operations Management or a related field.
  2. Certification in Laundry Operations related development courses (preferred).
  3. Minimum of 5 years' experience in a supervisory role within the laundry or manufacturing industry.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced professional looking for a new challenge, please submit your application.