Cybersecurity Field Engineer

7 days ago


Dubai, Dubai, United Arab Emirates New Sourcing International (NSI) Full time
Job Description

The Senior Field Engineer is a key member of the field engineering team responsible for providing technical expertise to support customers both onsite and remotely. Their day-to-day focus involves troubleshooting, implementing changes, and supporting solutions for our customers.

This role requires the Network Support Specialist to resolve customer-reported defects via remote access, including coordinating hardware replacement, implementing changes on customer networks, opening and working with manufacturer TAC, updating ticketing systems with case history, ensuring SLA targets are achieved, having a positive attitude and being flexible to travel, being motivated and able to operate autonomously, and possessing good interpersonal skills.

Requirements
  1. At least five years' experience in Cisco hands-on experience (Routing & Switching)
  2. At least three years' hands-on experience in Bluecoat and Juniper

Advantages: Experience with Load Balancers (Begin F5/ ACE), CiscoWorks LMS, Iron Port (Email & Web), Fortigate, Check Point

Qualifications: Cisco CCIE, CCNP, Bluecoat Professional qualification in Proxy, Juniper Firewall Professional qualification, University Degree in computing or telecommunications

About New Sourcing International (NSI)

New Sourcing International (NSI) is a leading international group specializing in talent acquisition services around the globe. Since its introduction, NSI has grown extensively and now boasts thriving operations globally, enjoying success through a network of cities worldwide with clients ranging from SMEs to large corporate companies.

Our local offices boast a wealth of regional expertise with consultants who understand the complexities and cultural sensitivities of each region. We have created a new concept of providing niche specialist recruitment solutions tailored to the needs of specific markets, regions, and industries.

NSI is managed by leading industry professionals with diverse domain and location exposure across various continents. We have a wide selection of databases and tools at our disposal that enable us to gain access to passive as well as active candidates.

We have a growing business presence in countries including Australia, North America, Africa, the UK, and the UAE. NSI has been providing talent management and recruitment services to a variety of industries for over 11 years. Our portfolio contains a range of offerings starting from recruitment, executive search, headhunting, outsourcing, contract staffing, and project recruitment.



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