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Head of Retail Operations

2 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Omanyp Full time

Omanyp's rapid growth across the region has created an exciting opportunity for a seasoned retail professional to take on a leadership role.

About the Role:
  • Leadership and Vision: Drive Omanyp's growth strategy, focusing on expanding wholesale operations, improving customer experience, and increasing profitability.
  • Operational Excellence: Optimize store operations, manage inventory, and ensure compliance with standards.
  • Financial Acumen: Analyze financial performance, control expenses, and implement cost-saving initiatives.
  • e-Commerce and Supply Chain: Enhance e-commerce operations, streamline supply chain processes, and ensure timely delivery of products.
  • Marketing and Branding: Develop and execute marketing plans, strengthen Omanyp's brand identity, and improve customer engagement.
  • Talent Management: Foster a positive work environment, develop employee skills, and ensure high staff retention rates.
  • Project Delivery: Lead project teams, coordinate new store openings, and ensure seamless transitions.

Requirements:

  • At least 15 years of experience in retail operations, preferably as General Manager or Head of Operations.
  • Demonstrated expertise in operations, maintenance, health & safety, and facilities management.
  • Proven ability to manage multiple branches and drive business growth.
  • Excellent leadership and communication skills.