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Hotel Services Professional
2 weeks ago
We are looking for an experienced Hotel Services Professional to join our team at The Ritz-Carlton. In this role, you will be responsible for delivering exceptional service to our guests, ensuring their stays are memorable and unique.
Your primary goals will be to anticipate and meet the needs of our guests, handle guest requests, and maintain accurate records and reports.
Key Responsibilities- Anticipate and meet the needs of our guests to ensure exceptional service
- Handle guest requests and complaints in a professional manner
- Maintain accurate records and reports to ensure seamless operations
- Collaborate with colleagues to achieve outstanding results
- High school diploma or equivalent required
- No related work experience necessary, but excellent communication skills essential
- Able to work in a fast-paced environment and prioritize multiple tasks effectively
- Strong problem-solving skills and ability to think critically
The Ritz-Carlton is a luxury hotel chain that prides itself on delivering exceptional service and creating unforgettable experiences for its guests. We offer a range of benefits and rewards programs to our employees, including comprehensive training, opportunities for growth and development, and a supportive work environment.