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Medical Office Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Novomed Full time

**Job Title:** Medical Receptionist

Location: Dubai

About the Role:

We are seeking an experienced Medical Receptionist to join our team at Novomed. As a key member of our front desk, you will be responsible for greeting patients and visitors, answering phone calls, and managing patient flow.

Responsibilities:

  • Greet patients and visitors in a professional and friendly manner.
  • Answer phone calls, schedule appointments, and handle inquiries efficiently.
  • Verify patient information, update records, and process patient check-ins accurately.
  • Coordinate with medical staff to ensure smooth operations and maintain a welcoming reception area.

Billing Duties:

  • Process insurance claims, ensuring accurate billing for services rendered.
  • Review patient accounts for discrepancies and resolve billing issues promptly.
  • Verify insurance coverage, ensure accurate coding of procedures, and follow up on unpaid claims.
  • Maintain accurate records of all transactions and insurance communications.

Qualifications:

  • Proven experience in healthcare settings, with knowledge of front desk operations and medical billing.
  • Excellent communication, organizational, and multitasking skills.
  • Proficiency in MS Office and software (Mediware preferred).
  • Strong attention to detail and ability to handle confidential information.
  • Friendly, professional demeanor, and the ability to work well with patients, medical staff, and insurance providers.