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Technical Lead for Digital Transformation
2 weeks ago
About Salesforce
We empower companies to innovate and succeed by providing industry-leading customer relationship management technology. As a leader at Salesforce, you will drive growth, shape solutions, and inspire teams.
Your Mission as Solutions Engineering / Pre-Sales Leader
You will lead transformation efforts, guiding customers through digital journeys while offering strategic counsel on adoption and long-term success.
- Lead Transformation Efforts: Partner with customers to understand their goals and develop tailored solutions that drive business outcomes.
- Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse team of solution engineers with complementary skills and expertise.
- Collaborate for Success: Work closely with sales leadership to craft compelling value propositions that resonate with customer needs across various industries.
- Shape Solutions: Ensure your team designs impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
- Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.
- Champion Salesforce Values: Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.
Key Responsibilities
- Partner with sales leadership to communicate and deliver Salesforce's transformational value proposition.
- Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
- Lead and manage a diverse solutions engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
- Collaborate with sales to create and execute growth plans that align with Salesforce's strategic vision.
- Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
- Develop and scale organisational programmes to enhance team productivity, expertise, and collaboration.
- Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
- Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with heads of architecture.
- Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.
Skills and Experience
- Leadership and Strategy: 10+ years of experience in a leadership role within strategy, management consulting, or sales organisations, with expertise in pre-sales, sales, and project delivery.
- Industry-Focused Solution Leadership: Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector-specific challenges and opportunities.
- Strategic Industry Domain Knowledge: Partner with sales, product, and engineering teams to align Salesforce's industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
- Customer-Centric Approach: Strong track record of engaging C-level executives and influencing their transformation agendas.
- Technical Expertise: Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
- Transformation Mindset: Deep knowledge of design thinking and human-centred approaches to innovation and problem-solving.
- Operational Excellence: Strong analytical and negotiation skills, particularly when engaging at the C-level.
- Personal Attributes: Exceptional communication and presentation skills, both written and verbal. A forward-thinking and strategic mindset with a focus on execution and delivering measurable outcomes. Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential. Skilled at balancing strategic vision with attention to detail and operational execution. Fluency in Arabic and English.
