Quality Assurance Manager

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates myGwork Full time

Job Summary:

As a Quality Assurance Manager at myGwork, you will play a critical role in cultivating a safety culture across our work areas. Your primary responsibility will be to identify safety opportunities and ensure that customer orders are fulfilled in accordance with quality guidelines.

Key Responsibilities:

  • Continuously provide critical shift-related information to frontline management and operators to ensure seamless communication and collaboration.
  • Adjust labor allocation within assigned departments throughout the shift to optimize productivity and efficiency.
  • Drive proactive actions to remove barriers impacting good shift performance and engage with support functions and/or other departments to address common issues or needs in key areas of performance.
  • Support customers' order fulfillment by working directly and on a regular basis on operations tasks within your department.
  • Deliver coaching and feedback to line operators related to productivity and quality performance, and safe behaviors.

Requirements:

  • Strong understanding of quality assurance principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to adapt to changing priorities and deadlines.


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