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Crypto Payment Expert

1 week ago

Dubai, Dubai, United Arab Emirates Tbwa ChiatDay Inc Full time

We're seeking a highly motivated P2P Operations Manager to join our team at Tbwa Chiat/Day Inc. As a key member of our operations department, you'll be responsible for overseeing our P2P platform in the CIS region.

Your primary focus will be on collaborating with our product team to improve the platform, working with customer support to resolve issues, and managing merchant relationships. You'll also analyze user feedback and identify areas for improvement.

Responsibilities
  • Collaborate with product team to enhance the P2P platform
  • Work with customer support to resolve issues efficiently
  • Manage merchant relationships, including onboarding and issue resolution
  • Analyze user feedback and identify areas for improvement
Requirements
  • Native Russian speaker with fluency in English
  • Knowledge of blockchain, crypto, and P2P payments is preferred
  • Familiarity with P2P operations and strong problem-solving skills