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Arabic Speaking Guest Services Professional

1 week ago

Dubai, Dubai, United Arab Emirates Reap HR Consultancy Full time

Join us at Reap HR Consultancy in Al Ain as an Arabic Speaking Guest Services Professional. We are seeking a highly skilled individual to provide exceptional customer service and support our front desk operations.

The ideal candidate should be fluent in Arabic and possess strong communication and interpersonal skills. Previous experience as a receptionist or in a customer service role is desirable.

Responsibilities include:

  • Greeting and welcoming guests in a courteous and professional manner
  • Answering and directing phone calls, efficiently managing inquiries
  • Assisting with check-ins and check-outs, ensuring a seamless process for guests
  • Coordinating appointment schedules and managing reservations
  • Providing information on resort amenities, services, and local attractions
  • Maintaining a neat and organized reception area
  • Handling administrative duties such as filing, data entry, and managing office supplies
  • Collaborating with team members to ensure smooth operations and excellent guest satisfaction

Required Skills :

  • Fluency in Arabic (both spoken and written); proficiency in English is an advantage
  • Strong communication and interpersonal skills
  • Ability to multitask and perform well in a fast-paced environment
  • Excellent organizational skills and attention to detail