Processing/compliance Manager
7 months ago
A renowned and established firm, aged 23 years, is in search of a Senior Immigration Processing Manager. The role involves overseeing a team, implementing immigration laws, managing visa documentation processes for countries such as Canada, Australia, UK, New Zealand, and the USA. This includes various visa categories like permanent residency, business investment visas, second citizenship, work permits, and tourist visas.
IMMIGRATION EXPERIENCE IS A MUST
We are in search of a highly motivated and well-organized individual to oversee and manage the team of case processing officers. This role involves providing guidance and support in client interactions and case management.
**Responsibilities**:
- Lead and supervise a team of case processing officers, offering guidance and support in client interactions and case management.
- Develop and execute efficient immigration policies, procedures, and workflows to streamline operations and ensure compliance with laws and regulations.
- Drive immigration services processing by identifying new business opportunities, fostering relationships with potential clients, and creating compelling proposals.
- Exceed monthly, quarterly, and annual processing targets set by the organization.
- Act as an expert on immigration processes, visa categories, and documentation requirements.
- Monitor immigration case statuses and proactively address any issues or delays.
- Work with legal experts to stay updated on immigration laws and policies, adjusting internal processes as needed.
- Conduct training sessions for the processing team to improve their understanding of immigration procedures and best practices.
- Prepare reports and analyze key performance indicators to evaluate immigration operations and sales efforts.
- Address escalated client inquiries promptly and accurately to ensure client satisfaction.
**Requirements**:
Qualifications:
- A Bachelor's degree in a relevant field such as Business Administration, International Relations, or Law.
- Demonstrated experience (3+ years) in immigration consulting or related positions, showcasing a strong comprehension of immigration laws and procedures.
- Previous managerial or supervisory experience, exhibiting leadership and team management abilities.
- Excellent communication and interpersonal skills, fostering connections with clients and stakeholders from various backgrounds.
- Detail-oriented, organized, with the capacity to prioritize tasks and meet deadlines in a fast-paced setting.
- Strong problem-solving skills to navigate complex immigration situations effectively.
- Proficiency in immigration case management systems and software tools.
**Benefits**:
Post-secondary degree or equivalent in related field.
Minimum of 1 years of experience in immigration processing.
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Ability to work independently and part of a team.
Familiarity with Canadian, Australia, New Zealand ,UK and Schengen immigration regulations and procedures.
Ability to work well under pressure and meet tight deadlines.
Bilingualism is an asset.
**Job Types**: Full-time, Permanent
Pay: From AED10,000.00 per month
**Experience**:
- Immigration: 2 years (required)
- Managerial: 1 year (preferred)
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