Call Center Agent
7 months ago
**Automotive Customer Service Representative Job**
- Manage large amounts of incoming / outgoing phone calls, Whatsapp, Social Media
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction,Generate customer interest in the services and products by communicating
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirement: CSR (minimum 2 year experience)
Fluent in English Good Communication skills Proficient in MS Office etc
Ready to Join immediately
Able to communicate effectively with clients from various cultural backgrounds.
**Salary**: AED3,000.00 - AED3,500.00 per month
**Experience**:
- UAE Call Center: 2 years (preferred)
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