Client Servicing Executive
1 day ago
**Position Overview**:
**Key Responsibilities**:
- **Client Servicing (80%)**:
- Serve as the on-site point of contact for clients, ensuring a seamless experience throughout the project lifecycle.
- Understand and communicate client requirements to the technical and creative teams effectively.
- Provide real-time support during events, shoots, or projects, addressing any client concerns promptly.
- Collaborate with internal departments to ensure deliverables meet client expectations and deadlines.
- **Lead Generation (20%)**:
- Identify and pursue potential business opportunities to expand the client portfolio.
- Network and build relationships with prospective clients, showcasing the value of ODS Films' offerings.
- Assist in preparing proposals, presentations, and follow-ups to secure new leads.
- **Technical Coordination**:
- Gain an in-depth understanding of the technical capabilities and offerings of the ODS Films department.
- Translate client needs into actionable tasks for the production team, ensuring accuracy and feasibility.
- **Client Relationship Management**:
- Build strong, long-term relationships with clients to encourage repeat business and referrals.
- Actively gather feedback from clients to improve service delivery and enhance satisfaction.
- **Language Skills**: Proficiency in Arabic and English (spoken and written).
- **Experience**: 2+ years in client servicing, account management, or related roles, preferably in media, film production, or events.
- **Technical Acumen**: Ability to quickly grasp the technical aspects of film production, including equipment, workflows, and creative processes.
- **Communication Skills**: Strong interpersonal and communication skills to interact with diverse clients and teams.
- **Problem-Solving**: Proactive approach to resolving client issues effectively and efficiently.
- **Adaptability**: Comfortable working in fast-paced environments and managing on-site responsibilities.
**Why Join ODS Films (Vertical of Option 1 Event)?**
- Be part of a leading creative and production team in the region.
- Work on exciting, high-profile projects with diverse clients.
- Opportunity for professional growth in a dynamic and innovative environment.
Application Question(s):
- Are you available to join immediately?
**Experience**:
- Client servicing: 1 year (required)
**Language**:
- Arabic (required)
**Location**:
- Dubai (required)
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