Female Operation Staff

4 months ago


Dubai, United Arab Emirates TOK Karaoke Booth and Studio - Dubai Branch Full time

**Location**: Dubai / Al Ghurair Mall
**Department**: Operations
**Reports To**: Operation Manager

**Position Overview**:
**Key Responsibilities**:

- Oversee and manage the day-to-day operations of the Karaoke and Booth Studio.
- Ensure a clean, welcoming, and well-maintained environment for all guests.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive guest experience.
- Assist with the setup and maintenance of karaoke equipment, ensuring all systems are functioning properly.
- Monitor and manage inventory levels, ordering supplies as needed.
- Handle reservations and bookings, ensuring efficient scheduling and optimal studio usage.
- Collaborate with the finance department to process transactions, manage cash handling, and maintain accurate financial records.
- Implement and adhere to safety and security protocols within the studio.
- Assist with marketing efforts, including promotions and special events to drive customer engagement.
- Provide training and support to new staff members, ensuring they are equipped to deliver high-quality service.
- Stay updated on industry trends and customer preferences to continuously improve operations.

**Qualifications**:

- Having Bachelors Degree in Hospitality Management is advantage ; any additional certification or experience in Retail shop, SNS Marketing, operations management and SNS Marketing Experience is a plus.
- Minimum of 2 years of experience in a customer service or operations role, preferably in the entertainment or hospitality industry.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
- A proactive, problem-solving attitude with attention to detail.
- High level of integrity and professionalism.
- Salary will be discussed during the interview process._

**Job Types**: Full-time, Permanent

Application Question(s):

- What is the status of your visa ?
- Availability to Start: When you can join our team?

**Experience**:

- Operation / Customer Service: 2 years (preferred)

**Location**:

- Dubai (preferred)



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