Telephone Operator-female

3 months ago


Dubai, United Arab Emirates Coral Dubai Deira Hotel Full time

**Female Telephone Operator**

**Location**: Coral Dubai Deira Hotel, Dubai, UAE
**Position**: Telephone Operator
**Employment Type**: Full-Time

**About Us**: Coral Dubai Deira Hotel, a prestigious 4-star establishment, is renowned for delivering exceptional service and creating memorable experiences for our guests. We are currently seeking a dedicated and professional Female Telephone Operator to join our team and contribute to our commitment to excellence.

**Responsibilities**:

- Answer and manage incoming telephone calls promptly and professionally.
- Direct calls to the appropriate departments or staff members.
- Provide accurate information about the hotel’s services and amenities.
- Handle guest inquiries and requests with a high level of courtesy and efficiency.
- Maintain clear and effective communication with guests and team members.
- Record and relay messages to ensure timely follow-up.
- Assist with other administrative tasks as needed.

**Qualifications**:

- High school diploma or equivalent; additional qualifications in hospitality or communications are a plus.
- Previous experience in a similar role within the hospitality industry is preferred.
- Excellent verbal and written communication skills in English; additional languages are an advantage.
- Professional appearance and demeanor.
- Ability to handle multiple tasks and work under pressure.
- Strong organizational skills and attention to detail.

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.

Pay: AED1,000.00 - AED15,000.00 per month

Application Question(s):

- How many years do you have UAE experience?
- Why do you want to join Coral Dubai Deira Hotel?
- How many years have you worked in the hospitality industry and in which position?
- What is your current salary?
- What is your salary expectation?
- Could you provide more details about the salary range and benefits you have in mind for this role?
- What would be the minimum salary range you are willing to consider if my initial salary expectations exceed your budget?
- How soon can you join us?
- Is there anything you want to tell us to increase your chances of selection?
- Where are you from? Country Name?



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