Coordinator
3 months ago
**Company**:Furless Beauty Institute**
**Role: Coordinator**
**Reports to**: **CEO**
**PURPOSE OF POSITION**
We are seeking a **Coordinator** to oversee the operational, educational, compliance, and administrative functions for Furless Beauty Institute. In this role, you will collaborate closely with the CEO on strategic initiatives to drive growth and development. You will also be responsible for managing course schedules, handling calendars, and coordinating with educators and the sales team to ensure a seamless experience for students. This position involves overseeing all administrative tasks from student enrollment to post-graduation while working cross-functionally with Sales, Marketing, and Finance teams. You will be the main point of contact for Furless Beauty Institute.
**KEY RESPONSIBILITIES**:
**Operations and Administration**:
- Manage the daily administrative and operational activities of the institute, including facility management and procurement.
- Oversee the scheduling of courses, manage the institute’s calendar, and coordinate resources to ensure effective delivery of educational programs.
- Work directly with the CEO to develop and implement strategies for the growth and development of Furless Beauty Institute.
- Coordinate with the sales team to complete the admissions and enrollment processes, and work with finance to establish student payment plans and ensure timely collections.
- Plan and coordinate educational courses, ensuring resource efficiency and compliance with regulatory standards.
- Identify challenges and proactively implement improvements while collaborating with team members.
- Maintain documentation for registrations, payments, cancellations, and continuing education credits.
- Stay up-to-date with educational compliance requirements and manage regulatory approval procedures.
- Foster strong relationships with existing and prospective students, addressing their needs from enrollment through to post-graduation.
- Serve as a coordinator for the launch of new programs/courses/events and initiatives.
**Sales and Business Development**:
- Provide prospective students with a seamless admissions experience to drive enrollment and generate revenue.
**Leadership**:
- Foster team communication
- Assist in developing communication, training, and presentations to support continuous quality improvement in academic programs.
- Monitor and report on progress toward goals and objectives, implementing action plans where necessary.
- Attend meetings, workshops, and conferences to support professional development and growth.
- Lead, guide, and assess the performance of team members, securing training resources for staff development.
- Regularly evaluate the effectiveness of internal processes to ensure student success, retention, and program health.
- Minimum of 4 to 7 years of experience in managing administration and operations for a vocational institute, ideally for international beauty courses and programs, including CIDESCO, CIBTAC, and ITEC.
- Bachelor's degree required; a diploma in aesthetics/skin care is a plus.
- Strong experience with regulatory DHA and KHDA TVET compliance requirements and approval processes.
- Experience in beauty education sales and business development is desirable.
- Excellent organizational skills, detail-oriented, and able to manage multiple projects in a fast-paced environment.
- A proactive self-starter with leadership abilities and experience in coordinating and managing teams within an SME environment.
- Outstanding customer service skills with a passion for building relationships.
- Strong written and verbal communication skills, with an eye for detail.
- Demonstrated ability to work well under pressure, managing conflicting priorities and tight deadlines.
- Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) and digital learning platforms.
- Ability to work flexible hours, including weekends and evenings.
- Valid driver’s license required.
**What We Offer**
- Competitive salary plus commission
- Medical and Life Insurance
- Annual Flight Allowance
- Opportunities for career development, professional training, and growth
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