IT Coordinator
5 months ago
1. IT Support and Help Desk Management
User Assistance: Provide technical support to end-users, including troubleshooting hardware and software issues, and resolving technical problems.
Help Desk Coordination: Oversee the help desk operations, ensuring that support requests are logged, prioritized, and addressed in a timely manner.
2. System Administration
User Account Management: Manage user accounts, permissions, and access controls to ensure secure and appropriate access to systems and data.
3. Project Management
IT Projects: Plan, coordinate, and manage IT projects such as system upgrades, installations, and migrations.
Resource Allocation: Allocate resources effectively for IT projects, including managing budgets and timelines.
Vendor Coordination: Work with vendors and service providers to implement IT solutions and manage service contracts.
4. Network and Infrastructure Management
Network Oversight: Monitor and maintain network infrastructure, including routers, switches, and firewalls, to ensure reliable and secure connectivity.
Infrastructure Coordination: Oversee the installation, configuration, and maintenance of IT infrastructure components.
5. Security Management
Security Protocols: Implement and enforce IT security policies and procedures to protect organizational data and systems from threats.
Incident Response: Respond to and manage IT security incidents, including data breaches and cyber-attacks.
6. Documentation and Reporting
Documentation: Maintain detailed documentation of IT systems, configurations, and procedures.
Reporting: Generate reports on IT performance, system status, and project progress for management and stakeholders.
7. Inventory and Procurement
Asset Management: Manage IT assets, including tracking hardware and software inventory, and ensuring proper asset lifecycle management.
Procurement: Oversee the procurement process for IT equipment and software, including evaluating vendors and negotiating contracts.
8. Policy Development and Compliance
Policy Implementation: Develop and enforce IT policies and procedures to ensure compliance with organizational and regulatory requirements.
Compliance Monitoring: Ensure that IT practices comply with relevant laws, regulations, and industry standards.
9. Process Improvement
Efficiency Optimization: Identify and implement process improvements to enhance the efficiency and effectiveness of IT operations.
Best Practices: Develop and promote best practices for IT management and user support.
10. Strategic Planning
IT Strategy: Contribute to the development of the IT strategy, including planning for future technology needs and advancements.
Technology Assessment: Evaluate and recommend new technologies and solutions to support organizational goals and improve operations.
11. Communication and Collaboration
Stakeholder Engagement: Communicate with various departments and stakeholders to understand their IT needs and provide appropriate solutions.
Team Coordination: Coordinate with IT staff and other departments to ensure smooth and effective operation of IT systems and services.
12. Disaster Recovery and Backup
Backup Management: Oversee backup processes to ensure data integrity and availability in case of system failures or data loss.
Disaster Recovery Planning: Develop and implement disaster recovery plans to ensure business continuity in the event of major IT disruptions.
**Job Types**: Full-time, Permanent
Pay: AED5,500.00 - AED7,500.00 per month
Application Question(s):
- What is your notice?
- This opportunity is in Saudi. Are you willing to relocate?
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