Steward
2 months ago
**General Information**:
- Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Food & Beverage - Culinary- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION:
- Operate the dishwasher / pot washer and all type of cleaning and sanitizing machineries, maintain the cleaning and sanitizing of all F&B related areas to the 100% satisfactory level at all the time.
- RESPONSIBILITIES:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Use correct cleaning chemicals for designated items, according to OSHA regulations.
- Set up and organize work station with designated supplies and equipment; report shortages to supervisor. Replenish as needed throughout the shift.
- Check the working condition of dishwashing machine in accordance with specifications; rectify any deficiencies.
- Fill the dishwashing machine with specified amounts of designated chemicals. Ensure the temperature level of
- each cycle is set to standard.- Organize the breakdown area for drop off of dirty wares.
- Remove excess food, debris and film from soiled wares before placing them in the dishwashing machine.
- Position wares in designated racks correctly and send through dishwashing machine only when full.
- Clean only designated wares in the dishwashing machine.
- Remove washed wares from dishwashing machine and allow to air dry.
- Inspect the cleanliness and condition of all washed wares and rewash wares not meeting standards.
- Sort, stack and store cleaned wares in designated areas.
- Handle all wares carefully to prevent breakage and loss.
- Change dishwashing machine water/filters and refill as specified to ensure all wares are properly cleaned.
- Monitor usage of dishwashing machine and chemicals to maximize consumption of water and chemicals.
- Maintain cleanliness and working condition of garbage disposal.
- Breakdown and clean dishwashing machine and work areas.
- Clean and sanitize pots, pans, utensils and other kitchen equipment.
- Stock kitchen lines with designated cleaned wares, utensils and equipment.
- Clean spills in kitchen and work areas immediately.
- Use designated chemicals, supplies and equipment to clean various floor surfaces
- (brooms, mops, stripper, buffer, etc.).- Transport mats to the loading dock and clean.
- Maintain cleanliness and organization of supply/storage closets; remove trash, wipe down shelves/counters; clean floors; remove items which do not belong and place in correct areas.
- Transport garbage containers from Kitchen and work areas to Dumpster; empty and clean. Adhere to recycling regulations.
- Clean garbage compactor and area as assigned.
- Set up designated wares for Banquet functions and transport to function area.
- Set up equipment on buffet tables as directed for specified functions.
- Set up all Kitchen equipment and plate requirements.
- Assist the Banquet Chef with plating up hot Banquet meals.
- Stack plated meals in hot carts and transport to Banquet function area.
- Organize the breakdown area for drop off of dirty wares.
- Remove soiled wares from the Kitchen line and transport to the dishwashing station.
- Transport soiled wares from Banquet service area to dishwashing station and assist Dishwasher in breaking down
- all trays/carts.
- All other duties as required.
- QUALIFICATIONS:
- Experience: Some previous experience in a similar position required.
- Education: High school diploma.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.
- Technical Skills: Fluency in English both verbal and non-verbal; ability to provide legible communication and directions; basic arithmetic skills; ability to perform job functions with attention to detail, speed and accuracy; ability to prioritize, organize and follow up; able to follow directions thoroughly; ability to work cohesively with co-workers as part of a team.
- Language: Required to speak, read and write English, with fluency in other language
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