Client Relationship Manager, Marine Practice

6 months ago


Dubai, United Arab Emirates Marsh Full time

Client managers are responsible for the growth, profitability and client satisfaction of the marine book of business. This includes managing existing client relationships and developing them by acting as the client's trusted advisor, pursuing new business development, and expanding and diversifying the mix of Marine products.
- Contribute to personal and/or team sales targets while overseeing the portfolio of accounts, including those held by junior colleagues.
- Coaches on the account management and expansion process and intervenes when necessary to offer guidance and prevent relationship losses for at-risk team accounts.
- Conducts and analyses research to maintain a comprehensive understanding of personal accounts and coinciding business needs as well as core team accounts to maintain a comfortable handle on the portfolio at large.
- Identifies expansion opportunities for personal and team accounts leveraging an advanced understanding of internal service and product offerings, market trends and developments.

**Key responsibilities**:

- Responsible for the successful delivery of insurance requirements for Marine clients across the UAE - focussing on H&M and P&I Classes as and when they are awarded
- Review, draft and negotiate the insurance requirements including but not limited to Contract reviews and advise clients on appropriate levels of coverage based on its availability from the market at commercially reasonable terms and in line with other stakeholder requirements
- Proactive engagement with various stakeholders
- Create (re)insurance placement strategies and execute these strategies and liaise with markets to answer any relevant queries.
- Assist in the arrangement and participate in thought leadership events
- Cross-selling and coordination with the Marsh regional and global network as required
- Active business revenue forecasting with Practice Leader
- New business development including presenting to prospects and pipeline management. Responding to new business tenders (RFPs)
- At all times ensuring compliance with all applicable local UAE regulatory requirements.

**Role Requirements**:

- Minimum 5 years of experience in a similar role
- A good understanding of Hull & War risks and should be familiar with the manner in which these risks are placed
- Knowledge of P&I would be an advantage


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