Receptionist / Female / UAE National Only

2 months ago


AlAyn, United Arab Emirates Ultra Medical Center Full time

Deal directly with patients, visitors either by telephone, electronically or face to face.
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle patients inquiries
- Provide pricing and delivery information
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Answer all phone calls in a professional and courteous manner.
- Maintain confidentiality of all doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with treatment as per agreed protocols.
- Complete accurate documentation of patient visits.
- Assist patients in filling required paperwork and collect co-payments at each visit.

**Salary**: AED1.00 per month

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- Receptionist: 2 years (required)
- Hospital/Medical Center: 2 years (required)


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