Receptionist / Female (Uae National)
5 months ago
Receptionist is responsible for the Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
1.1 Deal directly with patients, visitors either by telephone, electronically or face to face.
1.2 Respond promptly to customer inquiries.
1.3 Handle and resolve customer complaints.
1.4 Obtain and evaluate all relevant information to handle patient’s inquiries.
1.5 Provide pricing and delivery information.
1.6 Greet and attend to patients in person and over the phone.
1.7 Professionally assist doctors, staff, visitors, and patients.
1.8 Answer all phone calls in a professional and courteous manner.
1.9 Maintain confidentiality of all doctors, staff, and patient information.
1.10 Schedule appointments between doctors and patients.
1.11 Liaise between medical departments with discretion and professionalism.
1.12 Adhere to policy and procedures during all activates.
1.13 Assist with treatment as per agreed protocols.
1.14 Complete accurate documentation of patient visits.
1.15 Assist patients in filling required paperwork and collect co-payments at each visit.
**Salary**: AED1.00 per month
**Education**:
- High school or equivalent (required)
**Experience**:
- receptionist: 1 year (required)
Ability to Commute:
- Al-Ayn (required)
Ability to Relocate:
- Al-Ayn: Relocate before starting work (required)
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