Laundry Attendant for The Waldorf Astoria Dubai

8 months ago

Dubai, United Arab Emirates Hilton Full time

A Laundry Attendant for the Waldorf Astoria Dubai International Financial Centre is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.

**What will I be doing?**

As a Laundry Attendant for the Waldorf Astoria Dubai International Financial Centre, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Ensure support is provided to the laundry function when required
- Complete wash cycles, folding of linen and correct storage
- Manage guest requests in line with company brand standards and one call delivery deadline
- Greet guests in public areas and rooms in a warm and friendly manner
- Provide laundry, pressing, sewing, and other similar services to guests
- Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
- Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
- Ensure chemicals are used and stored correctly
- Report maintenance and hazard issues
- Comply with hotel security, fire regulations and all health and safety legislation

**What are we looking for?**

A Laundry Attendant for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
- Respond to guest requests and deliver high levels of service
- Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous laundry experience
- Experience in a similar role

**What will it be like to work for Waldorf Astoria Hotels & Resorts?**

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for

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