Customer Service Representative/receptionist

2 months ago


Abu Dhabi, United Arab Emirates Al Bahiya Trading & Services Full time

**Customer Service Representative with CRM experience required in Abu Dhabi, UAE**

**Front Desk Management**:Greet and welcome visitors in a professional and friendly manner.
Answer and direct phone calls promptly and efficiently.
Manage the reception area to ensure it is tidy and presentable.

**Visitor and Client Interaction**:Assist clients and visitors with inquiries and provide information about the organization.
Direct visitors to the appropriate person or department.
Maintain a log of visitors and ensure security procedures are followed.

**Communication**:Handle incoming and outgoing mail and packages.
Distribute messages to appropriate personnel.
Communicate effectively with team members and other departments.

**Administrative Support**:Provide administrative support to various departments as needed.
Assist with data entry, filing, and other clerical tasks.
Manage conference room reservations and scheduling.

**Multi-tasking**:Handle multiple tasks simultaneously and prioritize responsibilities.
Assist with special projects as assigned.



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