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Assistant Service Sales Manager, Elevator Industry
6 days ago
**Role Summary**:
The Assistant Service Sales Manager is the link between the customer and the organization. S/He will assist with the technical problems of the customers, report these and look for solutions.
**Position Location**:Abu Dhabi, UAE
**Business Industry**: Elevators, Escalators and Moving Walkways
**Reporting to**: Service Sales Manager
**Main Duties and Responsibilities**:
- Adhere to all safety and compliance rules of the company.
- Handle Major projects, managing the sales team and developing strong relationship with clients.
- Introduce and promote new products and service upgrades.
- Ensure all the renewal contracts are being communicated with customers as scheduled.
- Propose ideas to generate and develop Service Sales and identify specific sales prospects, targets and markets.
- Ensure all the activities are being updated in view regularly (daily).
- Ensure necessary support to collect the company’s outstanding payments.
- Generate and share the enquires among the team.
- Prepare quotations according to customer’s enquiries for maintenance, parts and repairs and ensure all quotations are sent to customer promptly.
- Close new multi-brand deals, recapture previous contracts and secure existing ones.
- Review and document soon-to-be expired contracts for renewal process.
- Prepare reports as assigned related to activity, lost orders, closing, follow up and performance against budget.
- Keep track and obtain approvals on all the proposals made for parts and repairs.
- Work with a team of service engineers and technicians to manage service sales fulfilment.
- Manage assigned sales portfolio and successfully meets or exceed the target budget.
- Monitor financial status of the assigned portfolio.
- Follow all Company procedures and report promptly all accidents and near misses.
- Ensure adherence to the HSE policies and procedures, and corporate standard including compliance to legal and local regulations.
- Maintain a professional image at all times through personal actions and initiative.
**Education and Experience**:
- Bachelor’s Degree in Electrical/ Mechanical Engineering or any related field.
- 5 to 7 years of experience in Sales/Service Sales preferably in the Elevator industry.
**Required Knowledge, Skills, Abilities and Personality Attributes**:
- Strong interpersonal skills and ability to develop effective client business relationships
- Proven track records with excellent communication and presentation skills
- Excellent market analytical, organizational and negotiation skills
- Proactive, result oriented and able to work under pressure
- Expert knowledge in MS Office (Word, PowerPoint, Excel)
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