Technical Architect Itsm

1 day ago


Abu Dhabi, United Arab Emirates Injazat Full time

**Job Overview**

A highly experienced micro focus architect is required to lead the design and delivery of a tooling solution for a group of large organizations.
The micro focus architect will be responsible for identifying and documenting the business requirements around service management, operations management, automation and hybrid cloud management meeds for the customer and design a comprehensive solution to meet these requirements.

**Responsibilities and Duties**
- Responsible for discovery of business requirements, consolidataion and building detailed technical design of tooling solution for service & operations management, hybrid cloud management and automation utilizing the micro focus suite of offerings
- Responsible to technically drive the delivery and rollout of the micro focus solution as per the approved technical design
- Collaborate with the project manager to develop detailed project plans and work breakdown structures for projects.
- Collaborate with client key stakeholders to ensure the tooling solution meets customer expectations
- Provides technical oversight to the build team to ensure solution is built as per the design
- Responsible for providing technical guidance to operations teams to resolve issues
- Responsbile to identify potential improvement areas & deliver solutions to address these.
- Qualifications:
Proven industry experience in architecting and delivering large scale micro focus solutions across service & operations management, hybrid cloud management and automation (please provide references)
- Education levelBachelor's or masters degree in computer science or related field.
- Experience10-15 years
- Specific skillsMicro Focus Service Management Automation Suite, Operations Bridge, Network Operations Management Suite, Universal Discovery, Hybrid Cloud Management Suites,Optic platform
Proven experience with service manager/SMAX, cloud, network & infra discovery and monitoring,real and synthetic user monitoring,APM, service mapping & cmdb, event management, Operations Orchestrator
- CertificationsITIL certified
microfocus certified professional/expert/master in 3 or more of above technologies.
TOGAF certified
- LanguageEnglish


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