Branch Manager

7 days ago


Sharjah, United Arab Emirates Shatha Beauty Centre Full time

**About Us**:
Shatha Beauty Centre is a prestigious and luxurious destination exclusively for ladies, offering a wide range of beauty and wellness services. Located in the vibrant city of Sharjah, we are committed to providing an exceptional experience that enhances beauty and promotes well-being.

**Job Summary**:
As the Branch Manager at Shatha Beauty Centre, you will be responsible for overseeing the daily operations of our branch location, ensuring exceptional service delivery, and driving business growth. With a minimum of 5 years of experience in a managerial role within the beauty or wellness industry, you will lead a team of dedicated professionals to uphold our standards of excellence and elevate the Shatha Beauty Centre brand.

**Key Responsibilities**:

- Operational Leadership:

- Manage the day-to-day operations of the branch, including scheduling, inventory management, and facility maintenance.
- Implement and enforce company policies and procedures to ensure efficiency and consistency in service delivery.
- Monitor key performance indicators (KPIs) and implement strategies to optimize productivity and performance.

2. Team Management:

- Recruit, train, and supervise a team of beauty professionals, ensuring alignment with company values and standards.
- Provide ongoing coaching and development opportunities to enhance team members' skills and performance.
- Foster a positive and collaborative work environment that encourages teamwork and individual growth.

3. Customer Experience:

- Maintain a high level of customer satisfaction by delivering exceptional service and addressing customer inquiries and concerns in a timely manner.
- Implement initiatives to enhance the overall customer experience and build long-term relationships with clients.
- Monitor customer feedback and implement improvements based on insights gathered.

4. Sales and Revenue Generation:

- Develop and execute sales strategies to meet or exceed branch revenue targets.
- Analyze sales data and market trends to identify opportunities for growth and expansion.
- Collaborate with the marketing team to promote services, events, and promotions to drive foot traffic and increase sales.

5. Financial Management:

- Prepare and manage budgets, ensuring adherence to financial goals and profitability targets.
- Monitor expenses and identify cost-saving opportunities without compromising service quality.
- Prepare regular financial reports and forecasts for senior management review.

**Qualifications**:

- Minimum of 5 years of experience in a managerial role within the beauty or wellness industry.
- Proven track record of success in driving sales and achieving revenue targets.
- Strong leadership and team-building skills, with the ability to motivate and inspire others.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in Microsoft Office Suite and salon management software (e.g., Fresha).
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

**Benefits**:

- Competitive salary commensurate with experience.
- Performance-based incentives and bonuses.
- Discounted or complimentary beauty services.

Pay: AED4,000.00 - AED10,000.00 per month

Application Question(s):

- Do you possess a minimum of 5 years of experience working within a luxury beauty center in the United Arab Emirates?
- We must fill this position urgently. Can you start immediately?

**Experience**:

- Microsoft: 5 years (preferred)
- Beauty: 5 years (required)

**Language**:

- English (preferred)


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