Internal Sales Support

3 months ago


Dubai, United Arab Emirates Carrier Full time

**Country**:
United Arab Emirates
**Location**:
UTS Carrier, Palladium building, 2nd floor, Al Quoz, Dubai, UAE

**Why Carrier?**

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solu tions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies. We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

**Role Responsibilities**:

- Sales Support: Providing critical back-office support to the sales force, liaising with: Finance, Service, IT, Warranty, Supply Chain, Marketing and other departments
- Department Reporting: Accumulating (from the four branches) daily RLC reports for sales, bookings, and pipeline management.
- Backlog Management: Actively monitoring sales backlog and coordinating with customers and sales teams to ensure timely product availability and delivery.
- Order Processing: Ensuring accurate entry of sales orders and monitoring outbound deliveries in coordination with the supply chain, resolving issues swiftly.
- Sales Operations Compliance: Ensuring adherence to internal processes, policies, and ACE/ISO standards.
- Team Leadership: Leading the sales coordinator team, providing guidance on daily sales activities.
- Demand Planning: Coordinating with supply chain to align demand planning with forecast requirements.
- Material Allocation: Overseeing material allocation by branch.
- Financial Processing: Submitting credit documents to finance for activation and handling invoicing.

**What we offer**

We offer a variety of flexible working arrangements and development opportunities for you to grow at Carrier. You will receive a competitive salary and additional benefits including the following:

- International working environment
- Competitive salary
- Drive forward your career through professional development opportunities
- Achieve your personal goals with our Employee Assistance Programme

**Your journey with us**

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

- Initial call with our sourcing/recruitment team
- Interview with the Manager

**Our commitment to you**

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

**Carrier is An Equal **Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**

**Job Applicant's Privacy Notice**:
Click on this link to read the Job Applicant's Privacy Notice


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