Delivery Operations Coordinator
6 months ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
**Overview of the role**:
- The primary focus of the role will be to coordinate and manage the preparation of the new vehicles for delivery and physical movements. Acting as the lead to manage all incoming vehicles following PDI, ensuring that the quality and condition is to the highest Al Futtaim standards with an eye for details. This role is a mix of office administrative work and hands-on interactions with the latest and best electric vehicles and will also coordinate and manage the revenue generating services within a fast paced workshop environment.
**What you will do**:
- Coordinate all vehicle deliveries for each day.
- Ensure that vehicles are prepared; ensuring accessories are fitted as per specifications from the customers and that the vehicle is prepared for delivery with zero errors and omissions.
- Manage the in and out-flow of vehicles with sales coordination team, maintaining an effective and efficient service location with excellent organisational skills.
- Coordinate with the sales team and manage third party services, maintaining records and logs of the work complete.
- Conduct physical and system inventory checks on a daily basis to inform BSM and SEs of available stocks.
**Required Skills to be successful**:
1. Stakeholder management.
2. New vehicle coordination experience.
3. Logistics experience.
4. Coordination and communication skills.
**About the Team**:
- Reporting to the General Manager - EV Customer Experience & Strategy and will work closely with the internal and external stakeholders.
**What equips you for the role**:
- Diploma or Bachelors Degree
- 2 years in a similar role
- Efficient co-ordination in respect of the day-to-day activities of a retail operation
- Proficient with SAP
- Proficient with Microsoft Office
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