Butler Coordinator

4 weeks ago

Dubai, United Arab Emirates AccorHotel Full time

**Company Description**
A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style.
**Job Description** POSITION DESCRIPTION**

**Position **:Butler Coordinator***

**Department**: Butler Service***

**Reports to** : Head Butler/ Senior Butler

**PURPOSE OF POSITION**

To provide supportive administrative assistance to the Butler Service Department

**KEY ROLES & RESPONSIBILITIES**
- Ensures the accurate processing of all information pertaining to the Butler Service Dept. in order to maintain agreed standards and to achieve guest satisfaction
- Receives, records, and distributes various reports via the _Opera_ system
- Receives, records, and transmits guest requests accurately to the team at all times
- Maintains and update administrative data
- Maintains key control & track sheet
- Maintains working area and equipment in a proper state of cleanliness and repair
- Handle guest complaints; delegates immediately & reports to Shift In-charge
- Complies with hotel’s health, safety and hygiene policies and adheres to conduct, personnel grooming and hygiene standards
- Attends meetings and training sessions as required
- Has an awareness of all positions in the Butler service dept. including their job functions
- Adheres to Housekeeping/ Butler’s standards and procedures and enforces the same
- Maintains good relations with all staff and other interfacing departments, in particular Front Office, Housekeeping, Engineering, In room dining, Kitchen and Laundry
- Ensures smooth handover of daily activities to next shift
- Is fully aware of Raffles Standards
- Performs related duties and special projects assigned

Occupational Health and Safety Responsibilities
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines
- Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers
- Log security incidents and accidents in accordance with hotel requirements

**PERSONAL ATTRIBUTES**
- Ability to work cohesively with co-workers and managers as part of a team
- Understanding and ability to work in a multi-cultural environment
- Excellent reading, writing and oral proficiency in English
- Good communication and guest contact skills
- Must be well-presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail

**Qualifications** QUALIFICATIONS**
- Post Secondary education, preferably with professional qualifications in Secretarial skills

**EXPERIENCE**
- Minimum two year’s experience in the similar position

**Additional Information**
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates

  • Butler - Dubai

    5 days ago

    Dubai, United Arab Emirates Nanny & Butler Full time

    Dubai REGION Middle East JOB TYPE Full-Time Permanent POSITION ID 6613G-MD Personal Butler for a UHNWI in the Dubai to provide personal assistance and support. The Personal Butler will be responsible for managing all aspects of the principal's personal affairs, including traveling with the principal, organizing personal events, arranging comprehensive...

  • Butler - Dubai

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Nanny & Butler Full time

    DubaiREGIONMiddle EastJOB TYPEFull-Time PermanentPOSITION ID6613G-MDPersonal Butler for a UHNWI in the Dubai to provide personal assistance and support. The Personal Butler will be responsible for managing all aspects of the principal's personal affairs, including traveling with the principal, organizing personal events, arranging comprehensive travel...

  • Butler

    1 week ago

    Dubai, United Arab Emirates NH Collection Full time

    **Company Description** NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall. Our new property is brimming with energy and chic touches of authentic local character. The...

  • Butler

    3 weeks ago

    Dubai, United Arab Emirates Parisima Talent Full time

    Parisima Talent is hiring Butler with our client in Hospitality. **Position: Butler** **Location: Palm Jumeirah, Dubai** **Salary: AED 4500 to 5000** **Job role**: - Personal Butler for a private organizations Chairman’s House. - Experienced with Hospitality, guest relations, food & beverages. - Presentable with Hospitality etiquette able to work with...

  • Butler

    2 weeks ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23129688 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of luxury, St....

  • Butler

    4 weeks ago

    dubai, United Arab Emirates Ennismore Full time

    İş TanımıTo identify and anticipate guests’ needs and ensure personalized service is provided 2.2 To assist with any plans or arrangements the guest intends to make during their stay 2.3 To ensure that all requests from guests are made possible and are followed up on 2.4 To fully understand and have knowledge of all in suite services, technology,...

  • Butler

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Ennismore Full time

    İş Tanımı To identify and anticipate guests' needs and ensure personalized service is provided 2.2 To assist with any plans or arrangements the guest intends to make during their stay 2.3 To ensure that all requests from guests are made possible and are followed up on 2.4 To fully understand and have knowledge of all in suite services, technology,...

  • Butler

    2 months ago

    Dubai, United Arab Emirates Ennismore Full time

    İş TanımıTo identify and anticipate guests’ needs and ensure personalized service is provided 2.2 To assist with any plans or arrangements the guest intends to make during their stay 2.3 To ensure that all requests from guests are made possible and are followed up on 2.4 To fully understand and haveknowledge of all in suite services, technology,...

  • Butler

    4 weeks ago

    Dubai, United Arab Emirates Ennismore Full time

    İş TanımıTo identify and anticipate guests’ needs and ensure personalized service is provided 2.2 To assist with any plans or arrangements the guest intends to make during their stay 2.3 To ensure that all requests from guests are made possible and are followed up on 2.4 To fully understand and haveknowledge of all in suite services, technology,...

  • Butler

    1 week ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23114733 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of luxury, St....

  • Butler

    4 weeks ago

    dubai, United Arab Emirates Marriott International Full time

    Job Number 24086162Job Category Rooms & Guest Services OperationsLocation The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAs the original house of luxury, St. Regis continues to redefine...

  • Butler

    4 weeks ago

    dubai, United Arab Emirates Marriott International, Inc. Full time

    Job Number 24086162Job Category Rooms & Guest Services OperationsLocation The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine...

  • Butler

    2 weeks ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24086162 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of luxury, St....

  • Butler

    4 weeks ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** Chinese Speaker **Job Number** 24039774 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Butler

    1 month ago

    Dubai, United Arab Emirates Marriott International Full time

    Job Number 24086162Job Category Rooms & Guest Services OperationsLocation The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAs the original house of luxury, St. Regis continues to redefine...

  • Butler

    4 weeks ago

    Dubai, United Arab Emirates Marriott International Full time

    Job Number 24086162Job Category Rooms & Guest Services OperationsLocation The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAs the original house of luxury, St. Regis continues to redefine...

  • Butler

    2 months ago

    Dubai, United Arab Emirates Ennismore Full time

    İşTanımıTo identify andanticipate guests’ needs and ensure personalized serviceis provided 2.2 To assist with any plans or arrangements the guestintends to make during their stay 2.3 To ensure that all requestsfrom guests are made possible and are followed up on 2.4 To fullyunderstand and haveknowledge of all in suiteservices, technology, amenities,...

  • Butler

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Ennismore Full time

    İşTanımıTo identify andanticipate guests' needs and ensure personalized serviceis provided 2.2 To assist with any plans or arrangements the guestintends to make during their stay 2.3 To ensure that all requestsfrom guests are made possible and are followed up on 2.4 To fullyunderstand and haveknowledge of all in suiteservices, technology, amenities,...

  • Butler

    4 weeks ago

    Dubai, United Arab Emirates Ennismore Full time

    İşTanımıTo identify andanticipate guests’ needs and ensure personalized serviceis provided 2.2 To assist with any plans or arrangements the guestintends to make during their stay 2.3 To ensure that all requestsfrom guests are made possible and are followed up on 2.4 To fullyunderstand and haveknowledge of all in suiteservices, technology, amenities,...

  • Butler

    2 weeks ago

    Dubai, United Arab Emirates Akkad Management DMCC Full time

    The Butler is responsible for overseeing the household staff and ensuring the household is operating smoothly and efficiently. This role demands a high level of discretion, professionalism, and attention to detail. **Responsibilities**: - **Household Management**: Oversee daily household operations and coordinate with household staff, including maids,...