Executive Butler
4 days ago
**Job Number** 22183571
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Dubai The Palm, Palm Jumeirah, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team - comprised of Butlers and Butler Valets - and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Butler Services**
- Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.
- Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.
- Manages VIP guests’ schedules as appropriate to support potential needs.
- Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.
- Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.
- Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.
- Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.
- Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.
- Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.
- Continuously strives with the team to provide the bespoke and uncompromising services.
- Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
**Guest Relations**
- Sets the standard and tone for how Butler team members drive guest relations.
- Coaches team members to recognize and build rapport with guest
-
Executive Butler
7 months ago
Dubai, United Arab Emirates Vazir Group Full timeWe are looking for Executive Butler for our CEO's residence to take care of daily management in their residence in Dubai. **Job Title - Executive Butler** **Job Location - Dubai, UAE** **Salary - AED 2500 TO AED 3500 - As per experience in the field** **Experience Required - 2YRS TO 3YRS Experience in similar field with good communication in English is...
-
Executive Butler
2 days ago
Dubai, United Arab Emirates Align Staffing Solutions Full time**Exciting Job Opportunity: Executive Butler-Arabic Speaker** **Requirements**: - **Gender**: Male - **Experience**: 2 years in a five-star hotel in home country or the Middle East, ideally suited for a Chairman’s office floor; must have a strong background in 5-star hospitality, be very presentable, and fluent in Arabic - **Languages**: Proficient in...
-
Executive Butler
2 months ago
Dubai, United Arab Emirates NAJAF ALTALL GLASS & ALUMINUM INSTALLATION & MAINTENANCE L.L.C Full time**Job Title**: Executive Butler **Location**: Dubai **Responsibilities**: - Serve as the primary point of contact for officials and VIP guests, ensuring all needs are met with discretion and professionalism. - Coordinate and oversee dining arrangements, including setting up and serving meals and refreshments. - Manage guest schedules, assist with travel...
-
Butler
2 days ago
Dubai, United Arab Emirates Caviar Careers Full timeJordan location: Live in and meals - VIP career opportunity - Work in a team with "excellence" as a value in service The Butler executes a range of F&B services and provides an exceptional experience to the family and guests. The butler keeps order in the dining areas and butler pantry, adhering to strict food and safety policies and procedures. The Butler...
-
Executive Butler
2 months ago
Dubai, United Arab Emirates Align Staffing Solutions Full time**Exciting Job Opportunity: Executive Butler** **Requirements**: - **Gender**: Male - **Experience**: 2 years in a five-star hotel in home country or the Middle East, ideally suited for a Chairman’s office floor; must have a strong background in 5-star hospitality, be very presentable, and fluent in Arabic - **Languages**: Proficient in both English and...
-
Head Butler
4 months ago
Dubai, United Arab Emirates Accor Hotels Full time**Job Summary**: Oversees the meticulous operations of the Butler department, ensuring unparalleled luxury and strategic planning. **Responsibilities**: - Conduct daily briefings to disseminate essential information to team members. - Direct and delegate tasks among the Butler team with an emphasis on flawless execution. - Coordinate with other departments...
-
Russian-speaking Butler
6 months ago
Dubai, United Arab Emirates Achieve Hospitality Full time**Russian-speaking Female Butler/Valet** **Dubai** **Negotiable salary DOE** We are seeking a highly-skilled and discreet Russian-speaking Female Butler/Valet for our UHNW client based in Dubai. Your primary responsibility will be to cater to the needs of the client, who is accustomed to a luxurious lifestyle and demands and the highest level of...
-
Vip Butler
1 month ago
Dubai, United Arab Emirates Fujairah Talent Search Full timeThe Royal Butler will provide a very personal, detailed, seamless service to the Principal and ensures the personal life for the Principal runs exceptionally smooth. Keeping the Principal comfortable should be the first desire. **JOB LOCATION - Fujairah, UAE** **For cultural reason female is preferred** **QUALIFICATIONS & EXPERINECE** - Certification from...
-
Chief Compliance Officer
7 months ago
Dubai, United Arab Emirates Butler Rose Governance Full timePosted by - Mark Hibbs- International Recruiter & Executive Search Leading Bank in the Middle East. Our client, a leading national bank in the Middle East, committed to maintaining the highest international compliance standards & frameworks, as they continue to expand and evolve, seek a dynamic & experienced Chief Compliance Officer. **The Role**: As the...
-
Live-in Travelling Personal Butler
6 months ago
Dubai, United Arab Emirates Butlers Full time**P **ERMANENT FULL TIME BUTLER JOB** **LIVE IN BUTLER l DUBAI, UAE** **Salary: negotiable** **PHS Job 2400** We have an exciting opportunity for a Butler to join a UHNWI in the Dubai, UAE. We are seeking a highly skilled and experienced Personal Butler to provide exceptional end-to-end personal assistance and support to an UHNWI. This prestigious role...
-
Chief Compliance Officer
9 months ago
Dubai, United Arab Emirates Butler Rose Ltd Full timeOur client, a leading national bank in the Middle East, committed to maintaining the highest international compliance standards & frameworks, as they continue to expand and evolve, seek a dynamic & experienced Chief Compliance Officer. The Role: As the Chief Compliance Officer, you will lead the banks compliance function, ensuring adherence to regulatory...
-
Head Butler
6 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its...
-
Female Butlers for Uhnwf
7 months ago
Dubai, United Arab Emirates Apt Resources Full time**Responsibilities**: - Provide attentive service to UHNWF - Responsible for rapid response in providing assistance to clients - Be a skilled communicator with a pleasant and professional demeanor - Manage clients' valuables and other household items - Plan and execute events whether it's social or corporate - Strict attention to detail for all requests...
-
Head Islamic Trading
2 months ago
Dubai, United Arab Emirates Butler Rose Middle East Full timePosted by - Mark Hibbs- International Recruiter & Executive Search I am seeking a seasoned and strategic Head of Trading to lead and enhance the bank’s Sharia-compliant trading operations. This role is integral to establishing and growing the bank’s presence in inter-bank markets, managing daily FX flows and cross asset (FX, Profit Rates and Credit)...
-
Head of Non-present Countries
1 month ago
Dubai, United Arab Emirates Butler Rose Middle East Full timePosted by - Mark Hibbs- International Recruiter & Executive Search Wholesale Banking Coverage leading activities for a UAE based bank in markets outside of the UAE, such as Saudi Arabia, Bahrain & Egypt. My client, a prestigious UAE based financial institution is seeking an exceptional professional to serve as Head of Non-Present Countries (NPC). This...
-
Head of Financial Models
7 months ago
Dubai, United Arab Emirates Butler Rose Middle East Full timePosted by - Mark Hibbs- International Recruiter & Executive Search Head of Financial Models - developing Wholesale, Retail & credit risk Models to support regulatory capital calculations under IFRS 9. Expertise with IFRS 9 / ICAAP / ECL frameworks and IRRB treasury models. Seeking an experienced professional to lead the Financial Models team within the...
-
Global Corporate Banking Director
4 weeks ago
Dubai, Dubai, United Arab Emirates Butler Rose Middle East Full timeButler Rose Middle East, a prestigious financial institution in the UAE, is seeking an exceptional professional to serve as Head of Non-Present Countries (NPC). This strategic leadership role is effectively the Head of Wholesale Coverage for all countries outside the UAE, focusing on Corporate and Institutional relationships across sectors.The Role:Reporting...
-
Butler - Front Desk Officer with Hotel Experience
6 months ago
Dubai, United Arab Emirates Oceanair Travels Full time**Duties and Responsibilities**: - Provide personalized and attentive service to residents and guests, anticipating their needs and preferences. - Manage household operations, including overseeing staff, scheduling maintenance and repairs, and coordinating deliveries. - Coordinate and execute formal dinners, parties, and other events, including menu...
-
Butler - Front Desk Officer with Hotel Experience
3 months ago
Dubai, United Arab Emirates Oceanair Travels Full time**Duties and Responsibilities**: - Provide personalized and attentive service to residents and guests, anticipating their needs and preferences. - Manage household operations, including overseeing staff, scheduling maintenance and repairs, and coordinating deliveries. - Coordinate and execute formal dinners, parties, and other events, including menu...
-
Hospitality Personal Assistant
7 months ago
Dubai, United Arab Emirates MARINESCENCE Full time**HOSPITALITY PERSONAL ASSISTANT/BUTLER POSITION **-** **EXPERIENCED and QUALIFIED CANDIDATES ONLY** **FLUENT CANDIDATES IN FRENCH AND IN ENGLISH ONLY** NO EXECUTIVE ASSISTANTS - THE CLIENT IS NOT LOOKING FOR THIS PROFILE. No private messages on WhatsApp - No private messages on Facebook or LinkedIn please. - If you have the required experience and...