Housekeeping Supervisor

1 week ago


Sharjah, United Arab Emirates The Act Hotel Full time

**Responsibilities**:

- **Staff Management**:

- Recruit, train, and supervise housekeeping staff.
- Schedule and assign duties to ensure optimal coverage.
- Conduct performance evaluations and provide constructive feedback.
- Address disciplinary issues and motivate the team to meet performance goals.
- **Quality Control**:

- Conduct regular inspections to ensure all cleaning tasks meet established standards.
- Implement and maintain quality control procedures.
- Address and rectify any deficiencies in cleaning processes.
- **Inventory and Supplies**:

- Monitor and manage cleaning supplies and equipment.
- Place orders and replenish supplies as needed.
- Ensure proper maintenance of equipment.
- **Budget Management**:

- Develop and manage the housekeeping budget.
- Control costs and identify opportunities for efficiency improvements.
- Provide regular reports on budget performance to higher management.
- **Guest Satisfaction**:

- Respond promptly and effectively to guest feedback related to housekeeping.
- Collaborate with other departments to enhance the overall guest experience.
- Ensure a welcoming and clean environment for guests.
- **Training and Development**:

- Provide ongoing training to housekeeping staff on cleaning techniques and safety procedures.
- Keep the team informed about changes in policies or procedures.
- Foster a culture of continuous improvement.
- **Safety and Compliance**:

- Ensure housekeeping staff follows safety protocols.
- Adhere to health and safety regulations and industry standards.
- **Communication**:

- Effectively communicate with other departments, including front office and maintenance.
- Report issues or maintenance needs to relevant departments in a timely manner.
- **Record Keeping**:

- Maintain accurate records of cleaning activities, inspections, and staff performance.
- Generate reports for management as needed.



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