Supply Chain Analyst

1 day ago


Dubai, United Arab Emirates Upfield Full time

**Role: Supply Chain Analyst - MENA**

**Location: Dubai**

**Main Responsibilities**

**Customer Service**:

- Creation of OtC/Order to fulfilment CS team which includes master data management
- Manage training of new team to ensure full readiness for Go-live
- Attend customer meetings, when required, to find synergies in order processing
- Key supply chain person, with customer facing activities and exposure
- Run the operation on Order to fulfilment for the MENA region within Upfield
- Drive pro-active communication to customers for Order amendments
- Contribute to excellent customer service (> 98 % CCFOT)
- Ensure timely creation of new customer accounts & maintenance to base customer master data of existing accounts
- Ensure timely creation of new materials/products & maintenance of existing
- Drive continuous improvement on order pattern analyzing existing data
- Develop team to excellence
- Define SLAs to markets and ensure regular review meetings to identify continuous improvement in ways of working

**Demand Planning**:

- Analyze sales forecasts and forecast future demand effectively and accurately.
- Examine and challenge sales data to ensure accurate forecasting of demand.
- Compare historical figures to identify trends and recognize change.
- Be the owner of information regarding demand signal and forecasts in the S&OP process.
- Work to KPI's to ensure maximum accuracy and productivity.
- Work on driving down obsoletes (NPI)
- Manage and produce accurate and relevant reports to aid decision making.
- Build and maintain strong working relationships with key Stakeholders, such as sales, finance, head of supply chain, supply planners etc.
- Build the organization's technical capability via developing and using available tools such as IBP, PowerBI and SAP Hana.

**Supply Planning**:

- Responsible for KPI's as Forecast Accuracy, Forecast Bias, Dispatch Rate and Obsoletes.
- Manage the demand plan across multiple of markets
- Translate the innovation forecast for the full horizon (0-24 months) in APO.
- Represent MCO Supply Chain in Innovation project/ launch meetings for Go to market.
- Check feasibility of timings and production capacity of innovations and relaunches.
- Translate phasing in and out plan in the planning system in cooperation with the Supply Chain Operations and Customer teams.

**Minimum Requirements**:

- Minimum a bachelor's degree in business, logistics or finance.
- Minimum 3-5 years' experience from similar jobs
- Work experience in FMCG is mandatory and experience from food business a plus
- Fluent usage of Excel / Advance level
- You have a great service-mindset and a positive attitude
- High Analytical mind-set, with high attention to details and accuracy.
- Excellent communication skills in English. A Nordic language is a plus but not a must
- Have high level of business acumen, you can understand the market and where your own function contributes
- Like to work in a dynamic, complex, and international environment
- Strong SAP knowledge and preferable also IBP
- You need to have a surge to want to learn as a team and adopt to a changing environment. We are a start up on a large scale and it is up to us to build the future of Upfield.

You'll have to enjoy working in a fast-paced environment and it will take hard work and determination; we will give you the ownership you need to make an impact.

You'll have to deliver on the commitments you make. And we'll give you the freedom and flexibility to do your job and build your own career.

At Upfield we want you to bring your ideas, your motivation and desire to succeed This part of the role is up to you to complete.

**About Upfield**

We are the largest plant-based company in the world, and we believe in doing what's right for our people, our customers and the planet.

At Upfield our purpose is clear: we make people healthier and happier with nutritious and delicious, natural, plant-based products that are good for you, our planet; and with packaging that's free from plastic. We've got iconic brands like Rama, Country Crock, Blue Band and Flora that people all over the world know and love. We've been a trusted category leader since 1871 and yet we feel like we're only just getting started.

Performance, Passion and Care define who we are as a company, how we work every day, and the responsibility we feel toward our Associates, our consumers, our business partners and our world.

We are a highly entrepreneurial fast-paced team running a multi-billion Euro business across **60+ countries** with the mind-set of a start-up We are agile, creative, fast-to-market and obsessed with customers and consumers.

[LINKEDIN #]


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