Customer Service Call Center Agent

Responsibilities:Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.Ensuring agents understand and comply with all call center objectives, performance standards, and policies.Answering agent questions regarding best practices or difficult...

**Arabic Speaker Call Center Agent** We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and...

**Call Center Representative Job Description Template** We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may...

manage inbound and/or outbound calls. - follow various communication scripts when speaking to a caller. - handle customer engagement; - identify customer needs, answer questions and solve problems; - up-sell products and services when possible; - build sustainable customer relationships; - organize all conversation records. - build product knowledge; and -...

**Female Arabic Speaker Call Center Agent Required languages (English / Turkish / Russian / Persian / Urdu)** We are looking for an Female Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding...

Affiliate company is urgently hiring a telesales cum call center agent.From 10-8pm, Mon-Sat. **Requirements**: to live in Dubai/Sharjah you'll need to answer calls, experience in working in telesales/call center. Friendliness, responsibility, good English Need to process inquiries from whatsapp, instagram. Consult on services, promotions, special offers -...

Job DescriptionWe are seeking a highly organized and results-driven Arabic Speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our operations team, you will be responsible for supervising daily activities and personnel in our call center.Key Responsibilities:Manage a high volume of inbound and outbound...

**Arabic Speaker Call Center Agent - FEMALES ONLY** We are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this...

Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of call center representatives to deliver exceptional customer service and support.Key Performance Indicators:Ensure call center representatives are properly trained and equipped to handle customer inquiries and complaints.Monitor and...

Key Responsibilities:Hiring, Training, and Development: Identify, recruit, and train high-performing call center representatives to deliver exceptional customer experiences and resolve complex issues.Performance Management: Establish and enforce call center objectives, performance standards, and policies to ensure agents meet or exceed expectations.Coaching...

communication skills - Call handling - Call center experience - Problem-Solving - Pressure handling - CALL CENTER AGENT LANGUAGE: ARABIC WILL BE PLUS POINT **Job Types**: Full-time, Permanent **Salary**: AED2,000.00 - AED2,500.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work...

Responsibilities:Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products.Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policies.Answering agentquestions regarding best practices or difficultcalls.Identifying...

**Join Our Team as a Remote Female Sales Call Agent!** We are searching for a skilled and motivated female Sales Call Center Agent to be a part of our beauty company. This role offers the flexibility of remote work and focuses on expanding our client network by booking beauty courses and digital services. **Key Requirements**: - Knowledge of Arabic is...

**Job description** Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and...

Arabic Female Call Center Agent **Job Types**: Full-time, Part-time Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Language**: - english (required)

Requirements and skills *Experience as a call center agent in UAE. *Managing large amounts of inbound and outbound calls in a timely manner. *Familiarity with CRM systems and practices. *Excellent communication abilities both in writing and verbally, professional phone voice, attentive listening, and exceptional customer service. **Salary**: Upto AED...

Job DescriptionWe are seeking a highly skilled and experienced Female Arabic Call Center Agent to join our team at Damas Medical Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Call Handling: Respond to incoming calls from patients and...

Responsibilities:Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representativesLeading team meetings, asking questions to better...

**Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

Key Responsibilities:Recruitment and Training: Selecting, training, and equipping call center agents to effectively address customer inquiries and resolve issues related to services or products.Compliance and Standards: Ensuring that representatives are well-informed about and adhere to all operational objectives, performance metrics, and company...