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Call Center Agent

2 months ago

Abu Dhabi, United Arab Emirates Everlast Wellness Medical Center Full time

**JOB RESPONSIBILITIES**
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

**Job Types**: Full-time, Permanent

**Salary**: From AED2,000.00 per month

Application Question(s):

- Current Salary
- Expected Salary

**Education**:

- Bachelor's (preferred)

**Experience**:

- MIS / ADMIN: 1 year (preferred)

Ability to Relocate:

- Cairo: Relocate before starting work (preferred)

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