Call Center Agent

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Seashore Properties and Building Maintenance Full time
A Call Center Agent at a real estate company in Abu Dhabi is responsible for:

Inbound and Outbound Calls:
Handling property inquiries and providing information.
Scheduling appointments for property viewings.

Customer Assistance:
Addressing general queries about real estate transactions.
Resolving customer concerns and issues.

Data Management:
Updating customer information and managing property-related data.

Product Knowledge:
Staying informed about the company's property portfolio and market trends.

Script Adherence:
Following call scripts and company policies.

Quality Assurance:
Ensuring calls meet quality standards and compliance.

Collaboration:
Coordinating with real estate agents and other departments.

Documentation:
Maintaining records of client interactions and feedback.

This role contributes to providing efficient customer service and supporting the company's real estate operations in Abu Dhabi.

Pay:
From AED2,500.00 per month

Experience:

- call center: 1 year (preferred)

Expected Start Date: 05/12/2024
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