Operations Team Leader

2 days ago


Dubai, United Arab Emirates PRIME LOGISTICS FZCO Full time

_**Job Description - Team Leader Operations**_

**Background requirement**
- An operations team leader is a person who is responsible for managing a company’s human and mechanical resources.
- His/her job description entails creating a budget for the team’s operation, and supervising data entry, payroll and grant report entry.
- He/she strives to improve organizational effectiveness by showing exemplary leadership and maintaining the organization’s financial activities.
- Being a part of the management team, the operations team leader makes tangible contributions to the advancement of organizational goals and practices by developing work schedule and ensuring that members of staff adhere to it for successful implementation.
- His/her role also include the delivering of excellent customer service by supervising customer related activities of staff, and ensuring that customers are treated in a professional manner.
- As a leader of operations, he/she helps the company in recruiting good and qualified staff with huge knowledge about the company’s business in order to build a competent and strong workforce for the organization as this can affect productivity.

Key responsibilities are below:

- To effectively motivate, advise on course of actions needed & problem solving
- To ensure effective communication written or verbal for internal & external customers
- Smooth implementation of the customer requirements
- Ensuring departmental KPI’s are achieved
- Maintain high level of safety standards
- Going the extra mile to ensure customer satisfaction
- Coaching & development of team members
- Monitoring the team’s performance
- Retention of current client base by providing cost effective solutions

**Salary**: AED4,000.00 - AED4,500.00 per month


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