IT Support Coordinator

17 hours ago


Dubai, United Arab Emirates AWS DISTRIBUTION Full time

**Job Descriptions for IT Support Coordinator**

minimum 2 to 3 years UAE experience are encouraged to apply.

**Responsibilities**:

- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Possibly training junior staff

Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:

- Computer Science
- Computing
- Engineering
- A technical, logical thought process
- An ability to stick to strict deadlines
- An ability to prioritise and delegate
- A keen eye for detail

**Requirements and Skills**:

- Bachelor’s degree with IT/CS.
- 3+ years' experience of working on an IT coordinator or other relevant position
- Profound experience in network management and help desk support
- Good knowledge of TCP/IP protocols and LAN/WAN configuration
- Strong communication and interpersonal skills
- Strong organizational and coordination abilities with close attention to detail
- BSc or BA degree in information technology or computer science; additional certification (CompTIA Network+٫ CompTIA Security+ etc.) will be a bonus.

**Note**

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- UAE IT Support: 3 years (preferred)



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