Housekeeping Supervisor
5 months ago
**Job Title: Housekeeping Supervisor**
**Location**: Abu Dhabi, UAE
**Salary**: Up to 3,200.00 AED per month
**Company Perks**: Food, Accommodation, Transport
We are currently seeking a detail-oriented and experienced individual to join our team as a Housekeeping Supervisor in Abu Dhabi, UAE. This role offers an exciting opportunity to oversee the daily operations of the housekeeping department, ensuring cleanliness, orderliness, and efficiency in our facilities. If you have proven leadership skills, strong attention to detail, and a passion for maintaining high standards of cleanliness, we encourage you to apply.
**Key Responsibilities**:
- **Supervision and Leadership**:
- Supervise and coordinate the activities of housekeeping staff, including room attendants, cleaners, and laundry personnel, to ensure that all tasks are completed efficiently and according to established standards.
- Provide guidance, training, and support to housekeeping team members, motivating them to perform at their best and maintaining a positive work environment.
- **Quality Control**:
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, orderliness, and compliance with company standards and hygiene regulations.
- Address any issues or deficiencies promptly, coordinating with staff to implement corrective actions and preventive measures as needed.
- **Inventory Management**:
- Manage inventory levels of cleaning supplies, linens, amenities, and other housekeeping materials, ensuring adequate stock levels and proper storage.
- Monitor consumption rates, track usage patterns, and prepare requisitions for supplies as necessary to maintain smooth operations.
- **Guest Satisfaction**:
- Respond promptly to guest requests, complaints, or concerns related to housekeeping services, taking appropriate action to resolve issues and ensure guest satisfaction.
- Coordinate with other departments, such as front office and maintenance, to address guest needs and ensure a seamless guest experience.
- **Training and Development**:
- Conduct training sessions and on-the-job coaching for housekeeping staff to ensure that they are well-trained in cleaning techniques, safety procedures, and customer service standards.
- Foster a culture of continuous improvement and professional development among housekeeping team members, encouraging them to strive for excellence in their work.
- **Reporting and Documentation**:
- Maintain accurate records of housekeeping activities, including room occupancy, cleaning schedules, maintenance requests, and staff attendance.
- Prepare reports and performance metrics to track key performance indicators, identify areas for improvement, and measure departmental effectiveness.
**Requirements**:
- Previous experience in housekeeping or janitorial roles, with at least 1-2 years of supervisory experience preferred.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire team members to achieve goals and deliver high-quality service.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively and meet deadlines.
- Knowledge of cleaning techniques, sanitation standards, and safety protocols in a hospitality or similar environment.
- Familiarity with inventory management systems and basic computer skills for record-keeping and reporting.
- Flexibility to work shifts, including weekends, holidays, and evenings, as needed.
- Fluent in English; additional language skills are a plus.
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