Lead Technical Support
2 weeks ago
**Lead Technical Support - Cementing**:
**Do you like working in collaborative teams and solving critical issues?**:
**Do you enjoy being part of a successful team?**:
**Join our Team**
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Pressure Pumping team are expertise in Cementing, Coil Tubing & Stimulation.
**Partner with the best**
As a Lead Technical Support you will be responsible for pre and post-sales support of customer issues. You will provide technical guidance for both returns and field service activities at our client sites. You will have the opportunity to
identify and implement improvements to our products and services.
As a Lead Technical Support - Cementing, you will be responsible for:
- Owning the resolution of post-sales technical customer issues and resolving post sales technical issues.
- Being involved in discussions with other functions and teams about improvement in processes, procedures and ways of working
- Handling latitude in project techniques. Project process requires choosing right approaches. Employees should have technical know-how.
- Handling diverse clients in a region following frameworks to get through the processes.
**Fuel your passion**
To be successful in this role you will:
- Have a bachelor's degree in engineering with at least 4 years of experience in services
- Have experience in Cementing, Coiled Tubing and Production Enhancement
- Have minimum of 5 additional years in technical support
- Have good communication skills both verbal and written in English
**Work in a way that works for you**
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- This is a shift based working pattern - Talk to us about your desired flexible working options when you apply
**Working with us**
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
**Working for you**
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
**About Us**
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
**Join Us**
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you
**About Us**:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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