Communications Manager

4 weeks ago


Dubai, United Arab Emirates Kitopi Full time

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

**AWJ**, a Kitopi company, is a fast-growing Food & Beverage Group of popular home-grown Middle Eastern, Mediterranean, and international dining concepts. Established in 2014, AWJ is on a mission to satisfy the world's appetite to create joy. Headquartered in Dubai, AWJ embarked on its culinary journey with five unique concept brands - all strategically located across popular tourist and dining destinations across Dubai. AWJ has since expanded its presence to the Kingdom of Saudi Arabia and the USA through both owned and franchised locations. AWJ future plans include identifying and exploring key regional markets in Europe, North Africa, and the USA, bringing in cutting-edge technologies, experimenting with traditional and innovative flavors, and blending diverse culinary traditions to create unique and enticing dining experiences.

**What You'll Do**:

- ** External**:

- Develop an external communications strategy for AWJ, with set KPIs that will be measured monthly
- Manage all external communications, ensuring monthly opportunities for the CEO as well as monthly coverage for all brands in reputable/known publications with a KPI of at least 6 hits a quarter
- ** Writing and proofreading** blog posts about our brands and services, briefing documents, and press releases.
- Run and support community management and engagement on **Instagram/ Facebook**:

- Monthly press coverage and social media [LinkedIn primarily] analytics
- **
Internal**:

- Develop an internal communications strategy for AWJ, with set KPIs that will be measured monthly
- Develop monthly CEO letter
- Manage and run our **Linkedin strategy**, reporting, and community management
- Project manage and coordinate monthly** internal well-being** events across all markets
- Project manage **external programs** that help promote the company and its employees
- Support on managing and leading performance enablement across all our markets for all groups [post-launch]
- Support with** internal engagement surveys** [VOK]

**Who Are We Looking For?**:

- University educated + 5 or more years of experience in communications or a related field
- Excellent writer and communicator, with the ability to create tailored content for a variety of audiences
- Extensive knowledge of social media and LinkedIn
- Strong organizational skills and attention to detail
- Strong ability to work and influence teams cross-functionally, integrating comms plans seamlessly with other departments and functions, such as (and not limited to) marketing, policy, and legal, and maintaining a diplomatic and considered approach to the wider business objectives


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