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Collection Executive
2 months ago
Position : Collection Executive
Requirement:
- Minimum 2+yrs Experience in Collection/CRM/Tele Calling experience.
- Any Bachelor Degree
- **Mandatory Russian Speaker**
- Immediate joiners preferred.
Responsibility:
- You will be responsible for achieving targets related to recovering outstanding debts within specified timelines, ensuring the financial health of our organization.
- Effectively communicating with customers to understand their financial situations, negotiate payment terms, and maintain positive relationships while still enforcing payment obligations.
- Swiftly and amicably resolve payment disputes to prevent delays in debt recovery and maintain customer satisfaction.
- Maintain accurate records of all collections activities, adhering to legal and regulatory requirements, and ensuring that collection practices align with industry standards and organizational policies.
- Regularly monitor overdue accounts to identify potential risks and take proactive measures to minimize bad debt exposure.
- Provide comprehensive reports on collection performance, including metrics such as recovery rates, aging analysis, and effectiveness of collection strategies, to facilitate informed decision-making by management.
- Continuously review and optimize collection processes, techniques, and tools to enhance efficiency, effectiveness, and customer experience.
- Collaborate with internal stakeholders such as sales, customer service, and legal departments to streamline processes, share insights, and ensure a coordinated approach towards debt recovery.
- Ensure that debt collection activities are conducted with professionalism, integrity, and empathy, upholding the organization's reputation, and fostering positive customer perceptions.
Salary : AED6000 - AED8000 + Benefits
Pay: AED6,000.00 - AED8,000.00 per month
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